Title: WordPress ‘Add New Plugin’ not showing.

  • Title: WordPress ‘Add New Plugin’ not showing.

    Hello, this is my first time posting on the forum. I could really use some help.

    When I logged onto my website today I found that the ‘Add New’ button on the plugins page was missing. The last time I logged in to my website (about a month ago) everything was working. I also only seem to be able to deactivate and activate plugins instead of being able to delete them. I deleted all the plugins (using my hosting company’s file manager since that was the only way I could) along with all the themes, resetting to the default Twenty-Twenty-One theme. I also noticed that the updates page was giving me updates but when I went to the page in question it didn’t say it needed updating.

    An example:

    I have two websites which I am currently controlling. There is a plugin which they both have in common (All-in-One WP Migration) The website which is not affected has it updated currently to 7.45 and is telling me to upgrade to 7.46

    But when I login to my other website, it is on 7.43 and is not telling me to upgrade at all. The thing is, when I go to the updates page it tells me to update, but not on the plugins page. The same things happens with the themes.

    The other thing is – when I logged in today – I got a plugin error which said something along the lines of ‘ninja-file-manager/filester: not found’. I disregarded this as a pointless error until I saw the button was missing.
    The weird thing is I’d never even heard of Ninja File Manager until I looked it up after this encounter and I did not have it installed.

    FYI, before I uninstalled all the plugins and themes, I backed up my website so if anything happened I could restore it.

    I installed Health Check using the file manager and it gave me these two errors.

    – The DISALLOW_FILE_MODS constant is defined and enabled.
    – A plugin has prevented updates by disabling wp_version_check()

    I looked this up in the forum and it said that there would be a line (DISALLOW_FILE_MODS) in my wp-config.php file. When I looked inside the file I couldn’t find that line or any line that was similar.
    As far as the 2nd error, I didn’t have any plugins installed except the health check when I got that error so I’m not sure what the problem is there.

    Here’s some general info about the website that I’m experiencing the problem on. I don’t know if you might find it useful.

    Hosting Provider: Hostinger UK (https://www.hostinger.co.uk/)
    Hosting Plan: Premium (100GB Storage, 100 Websites)
    Domain Registrar: Namecheap
    Server Type: LiteSpeed
    WordPress Version: WordPress 5.8
    Theme: Essentials Theme (https://themeforest.net/item/essentials-multipurpose-wordpress-theme/27889640)

    Do you know what could be the issue?
    Any help would be much appreciated

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi,

    If you are not able to find the DISALLOW_FILE_MODS in the wp-config file then it could be restrictions or permissions issue as well. Have you checked with your hosting provider as well. Also make sure you have complete admin privileges so that you can install any plugin on your WordPress website.

    Also if you are using the most recent version of WordPress you should not be worried. Just make sure that your plugins and WP install is updated.

    Kind Regards,

    Thread Starter rg25

    (@rg25)

    Hi @themesjungle,
    Thank you very much for your help. I have checked and I am a full admin and the owner of the website. I will check everything else you’ve suggested and see how I get on.
    Thanks again.

    Moderator Samuel Wood (Otto)

    (@otto42)

    www.ads-software.com Admin

    Search your files, and find what is turning on DISALLOW_FILE_MODS.

    There’s really not any other options here, you have to find what is turning that flag on.

Viewing 3 replies - 1 through 3 (of 3 total)
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