TML Login page gives me an error when activated

  • Resolved tnaoesting

    (@tnaoesting)


    9 years, 2 months ago

    I am using TML 6.4.3 and when activated, it gives me an error message:
    “Internal Server Error
    The server encountered an internal error or misconfiguration and was unable to complete your request.
    Please contact the server administrator, [email protected] and inform them of the time the error occurred, and anything you might have done that may have caused the error.
    More information about this error may be available in the server error log.
    Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request.”

    Once I deactivate it, the site works as expected. I have tried deactivating all the plugins and the theme, same story. I have tried uninstalling and reinstalling TML as well. As instructed, I turned on debug, and here is the error that is generated:
    “[03-Jan-2016 11:48:13 UTC] PHP Deprecated: mysql_connect(): The mysql extension is deprecated and will be removed in the future: use mysqli or PDO instead in /hermes/bosnaweb04a/b1591/ipg.landsremotecom/garage2/shop/wp-includes/wp-db.php on line 1518”

    In scouring the internet for help, I noticed references to a settings part of TML where you set the page ID for the login page, but I don’t see this in my install. However, this may be referring to an earlier version of TML.

    I am using WP 4.4, Theme is The7.3, I am using plugins Visual Composer, Ultimate Addons for Visual Composer, Askimet, W3 Total Cache, JetPack, Revolution Slider, Go Pricing. All are up-to-date.

    any help that can be provided would be appreciated.
    Regards,
    Aaron

    https://www.ads-software.com/plugins/theme-my-login/

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter tnaoesting

    (@tnaoesting)

    Whoops, forgot to mention my site is hosted on https://www.ipage.com.

    Thread Starter tnaoesting

    (@tnaoesting)

    I doing some more research, I wondered if this is somehow related to the fact that my web host, ipage, is still using the old_password hashing in MySQL, which is what generates the error:
    PHP Warning: mysqli_real_connect(): The server requested authentication method unknown to the client [mysql_old_password] in /hermes/bosnaweb04a/b1591/ipg.landsremotecom/garage2/shop/wp-includes/wp-db.php on line 1488

    Could this authentication error be causing TML to fail when it is activated? If so, is there a workaround for it? Does TML need a specific version of MySQL? Might using an older version of TML work better?

    Thread Starter tnaoesting

    (@tnaoesting)

    I found the problem and have resolved it. My permalinks setting was causing the problem.

    I am having the same issue. Would you mind providing some more details on what you changed in the configuration to get rid of that error message?

    Sumit Malik

    (@essenceggn)

    I am getting this issue when I upgrade my PHP version to 5.5. Everything works fine in the existing 5.3 version.

    Can someone please help?

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘TML Login page gives me an error when activated’ is closed to new replies.