To much Pending Payments – bug?

  • Resolved fkyz

    (@fkyz)


    3 years, 11 months ago

    I’m getting too much Pending payment and I feel there’s a bug in Woocommerce, I really appreciate help on this as I’m really suffering from this thing.

    I sell digital downloads only. I have tried few different ways to get this fixed, so the last option is to make a clean install the whole thing.

    Here’s my WC report
    https://pastebin.com/4bwLYKth

    Pending payments:

    View post on imgur.com

    Regards

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support abwaita a11n

    (@abwaita)

    Hi @fkyz,

    First take a look at the order notes for these specific pending orders to see whether there is any pattern. Be sure to take a keen look at the payment gateway(s) the orders were placed with.

    Let us know what you find.

    Thread Starter fkyz

    (@fkyz)

    Hi @abwaita

    Well I have checked a few of them it’s empty:

    View post on imgur.com

    Gateaway is with Paypal only via YITH plugin

    • This reply was modified 3 years, 11 months ago by fkyz.
    Thread Starter fkyz

    (@fkyz)

    bump

    Plugin Support AW a11n

    (@slash1andy)

    Automattic Happiness Engineer

    Hey there!

    What payment method are you using to take payments on your site?

    It looks like you are using a PayPal plugin from YITH.

    If that’s the case, I would recommend either reaching out to them for support (since we don’t make or support their plugins), or use the official WooCommerce PayPal Payments plugin that we make and support: https://woocommerce.com/products/woocommerce-paypal-payments/

    Hopefully that helps! Have a great one!

    Thread Starter fkyz

    (@fkyz)

    Hi @slash1andy

    I switched to YITH before I had problems with WooCommerce Paypal Payment settings.

    But anyway I reverted back to it so here’s my problem with this plugin.

    After a few clicks on the Paypal button, the Paypal button closes automatically and won’t open anymore.

    View post on imgur.com

    Hope we can do something about it!

    Thank you!

    • This reply was modified 3 years, 11 months ago by fkyz.
    Plugin Support Shohan Hossain Nabil – a11n

    (@sohanhossain)

    Hello @fkyz,

    It’s been a while since you replied and you might have already found a solution to this problem. Let us know if you haven’t yet and we will be happy to assist you further.

    Thanks!

    Plugin Support Shohan Hossain Nabil – a11n

    (@sohanhossain)

    Hey there!

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

    Thanks!

Viewing 7 replies - 1 through 7 (of 7 total)
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