Toast POS restaurant integration

  • So I built a site for a local restaurant in WordPress. Now they are wanting to do online ordering with their POS they use in their store (Toast). I’ve contacted Toast and basically can use Grubhub or develop our own integration.

    Restaurant owner wants order to go straight to the kitchen just like any other order. (Otherwise I could set up another solution just for pickup orders with an iPad notification).

    I’m wondering how involved this would be? I’m not a developer– have never created a plugin or anything like that. I’ve created online stores with WooCommerce but at first glance this looks a lot more involved.

    Has anyone done this before? Here’s a link to what they are asking at Toast if I decide to give this a shot:

    https://pos.toasttab.com/partners/custom-partner-application

Viewing 4 replies - 1 through 4 (of 4 total)
  • Moderator bcworkz

    (@bcworkz)

    Toast has an API we can use to access its functionality. I’ve no idea what it entails. It could be similar to the WP REST API. If it’s RESTful, the WP site would send properly formed HTML requests to do things and Toast will return JSON data of some sort. So your task would be to form proper requests based upon user input and handle the JSON response and give feedback to the user.

    WP should be able to handle this with the proper PHP and client side coding. How involved this would be depends on the specifics of what functionality is actually required, what the Toast API is like, and what your coding skills are and how much you’re willing to learn what you need to accomplish this.

    If you’re not up to it, you/your client could hire a developer to handle this part. Just don’t solicit work through these forums, it’s not allowed. Also do not engage with anyone offering paid help from these forums, they would not have your interests at heart.

    Thread Starter jthompsonjr

    (@jthompsonjr)

    Ok thank you very much for the reply. I’m not much of a PHP developer so this would be more than I could bite off. I’ll check out a few software developers and see what kind of solutions they can offer up.

    Many thanks for the response!

    As an aside, Toast does integrate with GrubHub, but the amount GrubHub charges is astronomical.

    It may be cheaper/less trouble to set up an normal online ordering system in Woocommerce and just have an employee punch in the order at the restaurant.

    Moderator bcworkz

    (@bcworkz)

    While I know nothing of restaurant operations, it seems to me having online orders go straight to the kitchen without someone first doing a reality check could be problematic. OTOH, having to enter orders that are already in digital format also seems inefficient. But when weighed against up front development costs and considering that restaurant workers are generally underpaid, maybe re-entering orders is not a big deal.

    You and your client have some thinking to do.

    Any update on this? I’m dealing with similar situation.

Viewing 4 replies - 1 through 4 (of 4 total)
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