TOC not correct working with persian (UTF-8) Character

Hi sinapars,
Hope you are doing well.

Will you please tell me if you are using the WPML plugin to translate the docs into Persian? or did you create the Persian docs by default? Actually, it shows the URL according to the heading title, there is no issue with that.

However, I have checked this on my end by using both translated docs using WPML and without using the WPML plugin (the default way to create the docs) and found that it is showing the anchor link properly. Also, I have used a mix of English and Persian in the heading. Please check the screencasts from below:

Translated doc by using WPML plugin: https://d.pr/v/hnv9Zz

By using the default docs: https://d.pr/v/QOgeLp

Will you please provide the URL of the doc page where you are facing this issue so that we can check and assist you?

Thank you.

Hi @amitbarai013,
Thanks for response and send screen recorder

i am not using WPML and create the Persian docs by default

please check this screen recorder:
https://drive.google.com/file/d/13p1_utgQaIq5RMHninT22NwEoaNiN3rP/view?usp=sharing

If you pay attention, the second title (?? ???? ???) didn’t work properly because its URL was similar to the first one

And the next point, when I change the themes to the default (2024), this function is completely disabled and even the copy button is not displayed:
https://drive.google.com/file/d/1_Lpk0y2LLC5RAhlNPe9kxNArTKWe-k4x/view?usp=sharing

I disabled all the plugins I had and saved the Permalinks settings once, but the problem was not solved

BR

And the next thing, which may not be bad, I will mention here
The print button is always displayed in the default theme (2024), even if it is disabled in the settings

Hi sinapars,

Thank you so much for sharing the details with us. I am looking into this issue deeply. I will let you know the update after investigating this issue, no worries.

Thank you for your cooperation and patience.

Hi?sinapars,

I am glad to inform you that we have resolved this UTF-8 character issue on one of our Dev versions of the plugin. Please download the plugin from here: https://d.pr/f/K3PaZz

Regarding the print button: We are really sorry for the inconvenience. Our Dev team is looking into this issue. We will fix this issue soon. In the meantime, to resolve this issue, please, push the following CSS lines to your custom CSS section:

.betterdocs-print-btn {
display: none !important;
}

You can simply add custom CSS by navigating to your WordPress Dashboard -> Appearance -> Customize.

After you are on the Customizer page, search for the “Additional CSS” option. You can then go ahead and insert the CSS Code. Please check this screencast to learn more – https://d.pr/v/QrrfTw

Let me know how it goes.
Thank you.

Hi @amitbarai013
First of all, I want to thank you for the professional and good support of your team

The problem of the print button was not very important and I said it only for your information and I am happy that it has been fixed in the next version

But unfortunately, the main problem was not solved ??
According to my review and comparison, I found that the following piece of code in the path below has been rewritten to solve this problem:

betterdocs/includes/FrontEnd/TemplateTags.php > Line 333

get_permalink()
Change to :
urldecode(get_permalink())

but unfortunately, the problem was not solved either by replacing this piece of code or by replacing the entire plugin folder.

BR

• This reply was modified 11 months, 1 week ago by sinapars.

Hi?sinapars,

It seems like a strange issue. I have checked on my end by using this Dev version that I provided you and found that it is working well. Please check the following screencasts to see the effect of before and after using the Dev version.

Before using the Dev version: https://d.pr/v/WCSXY9
After using the Dev version: https://d.pr/v/1BV9ta

Will you please check once again properly by installing the Dev version? Also, please check from the incognito mode of the browser or other browsers.

Let me know how it goes.
Thank you.

Hi @amitbarai013,
Unfortunately, the problem was not solved
At the beginning of the video, I showed a part of the code that was changed to make sure that the version you sent is active and installed.
https://drive.google.com/file/d/1u7z3MpfHVHg6aBGD8oXjlXrJu4592auk/view?usp=drive_link
Just to make sure everything is correct, did you send me the correct copy? Because the version you sent me is 3.1.0 and the latest version is 3.2.0
And as I mentioned before and according to the video below, this feature is completely disabled in the default theme. Is it possible that these problems are related to me?

default theme:
https://drive.google.com/file/d/1_Lpk0y2LLC5RAhlNPe9kxNArTKWe-k4x/view?usp=sharing

BR

Hi?sinapars,

Thanks for sharing the screencast. Actually, we have resolved this on the Dev version 3.1.0, because this fix is not merged with the master version and has not been released. You will not face any issues if you use this. When we merge this fix on the main version, then you will get this on the main version also.

According to your screencast, I can see that, you are not getting the link (Copy URL) link beside the heading tags. Will you please tell me if you have enabled Title Link Copy To Clipboard? If that is not, then please enable this Title Link Copy To Clipboard from WP Admin Dashboard > BetterDocs > Settings > Layout > Single Docs > TOC > enable “Title Link Copy To Clipboard” > Save. Please check this screencast to get the details: https://d.pr/v/1X6rsI

Please check once after enabling this. Hope this will resolve your issue.

Let us know how it goes.
Thank you.

Hi @amitbarai013,

The copy option is active and if you pay attention, the links are copied in the first video, but maybe you mean the second video. Yes, in the second video, there is this problem with the default theme (2024).

BR

Hi?sinapars,

We are really sorry to hear that it is not working with the Dev version also on your end. As we couldn’t regenerate this issue on our end with the Dev-fixed version also, then we will have to investigate this issue deeply. Will you please contact us here and provide the details so that we can check and assist you? Our team will reach you, don’t worry.

Hope to hear from you.
Thank you.

Hi?sinapars,
I hope you are doing well.

We wanted to update you on the status of the topic you had raised regarding Persian (UTF-8) Character issue on the TOC. We have resolved this issue in our Dev version of the plugins but you mentioned that on your end you didn’t find the fix. I suggested you to contact us so that we can investigate the issue. Unfortunately, we have not received any further communication or activity on this matter from your end.

In light of the lack of recent updates, we assume that the issue may have been resolved or is no longer a concern. Therefore, we are closing this topic now. If you still require assistance or have any follow-up questions, please feel free to reopen the topic or create a new one, and we’ll be more than happy to assist you.

Thank you for your understanding, and we appreciate your cooperation.
Have a good day!

Hi Again @amitbarai013

The problem has not been solved, but honestly, the reason why I did not take action through the link you sent was that I had nothing more to offer, and whatever it was, I raised it in this thread.
And the most important thing is that I have carefully checked the movies that you sent, even in those versions, the problem has not been solved

BR

Hi sinapars,

According to your previous screencast and issue description, we have resolved the issue on the Dev version. Will you please provide the screenshot or the screencast of the issue where you are facing this? It would be great for us to identify the issue.

Hope to hear from you.
Thank you.

Hi Again @amitbarai013,
I hope you are doing well.

With a more detailed investigation, I realized when exactly this problem occurs:
When the Show TOC Title in Anchor Links option is enabled!
If this option is off, everything works fine
screencast:
https://drive.google.com/file/d/1etcNr-WlNBwShIBMMDHoxXh77EWmlWmu/view?usp=drive_link

BR