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Thank you for reaching out to us. To better understand and address the issue you’re experiencing, could you kindly provide the following:

1. The URL of the website where the issue is occurring.
2. A screen recording of the issue. This will help us observe the steps leading to the problem and understand it more clearly. You can use tools such as loom.com to record your screen.

Once we have these details, we’ll be able to assist you more effectively.

Looking forward to your reply!

Best regards,

Hello again,
The url of the issue is: https://mykonos.evolution-isa.gr/homepage-dimotis/ilektronikes-ypiresies/. Here is a screen recording: https://www.loom.com/share/dbb0df0f6e984b348e156b6f9dbd7f01.
Thank you.

Hi,

Thank you for contacting us again,

Video – https://www.loom.com/share/8d5d2b53c12b4fd3a844943af1afd18d

Since you are an Elementor Pro user, you can open a support ticket at my.elementor.com ref: https://elementor.com/help/how-to-submit-a-support-ticket/ I’d also suggest you check out Elementor Community Group on Facebook.

We have created it to connect Elementor users together and share knowledge, Global Elementor Community.

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