Toggle style drop-downs not expandable

  • jjorissen81

    (@jjorissen81)


    11 months ago

    The ‘Toggle style’ drop-downs in the settings of a filter don’t open when clicking them, can’t select anything else than ‘Opened by default’.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support villasupport

    (@villasupport)

    Hi,

    Could you please provide a screenshot of the issue, and indicate if it’s occurring within the plugin’s backend?

    Thread Starter jjorissen81

    (@jjorissen81)

    I’ve already added a screenshot above.
    Yes, it’s in WordPress > Pofily > Filter Blocks : clicking the drop-down.

    The issue also appears when clicking on the ‘Filter for’ drop-down.
    Only some semi outline is shown that the drop-down is the active item when clicked, but it doesn’t expand, nor can any other value be selected through keyboard navigation instead of using the mouse.


    Plugin Support villasupport

    (@villasupport)

    Hi,

    We have checked the issue on our end and did not encounter it: https://prnt.sc/_brSEGLXOuxc. Please check for any potential conflicts with third-party factors on your site refering to our self-service guide.

    Best regards.

    Thread Starter jjorissen81

    (@jjorissen81)

    I located the reason, which was another plugin, namely the “WordPress.com Editing toolkit” :

    image.png

    After deactivating it, the drop-downs in the Pofily setting can be expanded.

    Plugin Support villasupport

    (@villasupport)

    Thank you for your confirmation, so this ticket is marked as resolved.

    Best regards.

Viewing 5 replies - 1 through 5 (of 5 total)
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