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Resolved

(@roguedesign)

We are having issues with Facebook integration, so I tried to Reconnect your plugin with our Facebook account. I am unable to do so. After following your directions, I receive a Token Exchange Failed error (Instagram unchecked). I’ve followed your directions from other related threads (https://www.ads-software.com/support/topic/token-exchange-failed/) and nothing is working.


### WordPress Environment ###

WordPress address (URL): https://maverickleathercompany.com
Site address (URL): https://maverickleathercompany.com
WC Version: 6.2.0
REST API Version: ? 6.2.0
WC Blocks Version: ? 6.7.3
Action Scheduler Version: ? 3.4.0
WC Admin Version: ? 3.1.0
Log Directory Writable: ?
WP Version: 5.9
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: –

### Server Environment ###

Server Info: LiteSpeed
PHP Version: 7.4.27
PHP Post Max Size: 256 MB
PHP Time Limit: 30
PHP Max Input Vars: 10000
cURL Version: 7.68.0
OpenSSL/1.1.1f

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.5.15-MariaDB-1:10.5.15+maria~focal
Max Upload Size: 256 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 6.2.0
WC Database Prefix: wp_
Total Database Size: 168.37MB
Database Data Size: 99.56MB
Database Index Size: 68.81MB
wp_woocommerce_sessions: Data: 9.02MB + Index: 0.09MB + Engine InnoDB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_order_items: Data: 0.13MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_order_itemmeta: Data: 1.52MB + Index: 0.86MB + Engine InnoDB
wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_actions: Data: 4.02MB + Index: 4.72MB + Engine InnoDB
wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_logs: Data: 3.22MB + Index: 3.30MB + Engine InnoDB
wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_comments: Data: 0.48MB + Index: 0.42MB + Engine InnoDB
wp_e_submissions: Data: 0.02MB + Index: 0.27MB + Engine InnoDB
wp_e_submissions_actions_log: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
wp_e_submissions_values: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_failed_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_fsmpt_email_logs: Data: 12.02MB + Index: 0.00MB + Engine InnoDB
wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_litespeed_img_optm: Data: 1.52MB + Index: 0.27MB + Engine InnoDB
wp_litespeed_img_optming: Data: 0.05MB + Index: 0.05MB + Engine InnoDB
wp_litespeed_url: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_litespeed_url_file: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wp_mailchimp_carts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_nextend2_image_storage: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_nextend2_section_storage: Data: 0.08MB + Index: 0.06MB + Engine InnoDB
wp_nextend2_smartslider3_generators: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_nextend2_smartslider3_sliders: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_nextend2_smartslider3_sliders_xref: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_nextend2_smartslider3_slides: Data: 0.09MB + Index: 0.11MB + Engine InnoDB
wp_options: Data: 7.05MB + Index: 0.56MB + Engine InnoDB
wp_pimwick_gift_card: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_pimwick_gift_card_activity: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_pmxi_files: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_pmxi_history: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_pmxi_images: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_pmxi_imports: Data: 0.20MB + Index: 0.00MB + Engine InnoDB
wp_pmxi_posts: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
wp_pmxi_templates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_postmeta: Data: 15.48MB + Index: 7.92MB + Engine InnoDB
wp_posts: Data: 6.50MB + Index: 0.84MB + Engine InnoDB
wp_queue: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_rank_math_analytics_ga: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_rank_math_analytics_gsc: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_rank_math_analytics_keyword_manager: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_rank_math_analytics_objects: Data: 0.11MB + Index: 0.05MB + Engine InnoDB
wp_rank_math_internal_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_rank_math_internal_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_termmeta: Data: 0.13MB + Index: 0.16MB + Engine InnoDB
wp_terms: Data: 0.11MB + Index: 0.13MB + Engine InnoDB
wp_term_relationships: Data: 1.50MB + Index: 0.36MB + Engine InnoDB
wp_term_taxonomy: Data: 0.13MB + Index: 0.14MB + Engine InnoDB
wp_usermeta: Data: 1.52MB + Index: 0.67MB + Engine InnoDB
wp_users: Data: 0.08MB + Index: 0.05MB + Engine InnoDB
wp_wcpdf_invoice_number: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wcpdf_packing_slip_number: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_customer_lookup: Data: 0.08MB + Index: 0.03MB + Engine InnoDB
wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_product_lookup: Data: 0.11MB + Index: 0.06MB + Engine InnoDB
wp_wc_order_stats: Data: 0.08MB + Index: 0.05MB + Engine InnoDB
wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_product_meta_lookup: Data: 0.36MB + Index: 0.61MB + Engine InnoDB
wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wfblockediplog: Data: 0.20MB + Index: 0.00MB + Engine InnoDB
wp_wfblocks7: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wfconfig: Data: 1.33MB + Index: 0.00MB + Engine InnoDB
wp_wfcrawlers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wffilechanges: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wffilemods: Data: 6.52MB + Index: 0.00MB + Engine InnoDB
wp_wfhits: Data: 2.02MB + Index: 0.23MB + Engine InnoDB
wp_wfhoover: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wfissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wfknownfilelist: Data: 2.52MB + Index: 0.00MB + Engine InnoDB
wp_wflivetraffichuman: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wflocs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wflogins: Data: 0.45MB + Index: 0.17MB + Engine InnoDB
wp_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfnotifications: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfpendingissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wfreversecache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfsnipcache: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wfstatus: Data: 0.13MB + Index: 0.09MB + Engine InnoDB
wp_wftrafficrates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wps_hit: Data: 1.52MB + Index: 2.77MB + Engine InnoDB
wp_wps_index: Data: 12.39MB + Index: 30.09MB + Engine InnoDB
wp_wps_key: Data: 0.50MB + Index: 0.36MB + Engine InnoDB
wp_wps_object_term: Data: 4.30MB + Index: 11.36MB + Engine InnoDB
wp_wps_object_type: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wp_wps_query: Data: 0.09MB + Index: 0.08MB + Engine InnoDB
wp_wps_uri: Data: 0.41MB + Index: 0.36MB + Engine InnoDB
wp_wps_user_agent: Data: 0.17MB + Index: 0.08MB + Engine InnoDB

### Post Type Counts ###

attachment: 886
custom_css: 4
customize_changeset: 5
elementor_library: 3
jet-woo-builder: 1
nav_menu_item: 103
oceanwp_library: 3
page: 21
post: 7
product: 529
product_variation: 1868
revision: 658
seedprod: 2
shop_coupon: 1
shop_order: 411
shop_order_refund: 7
wp_global_styles: 1
wpforms: 1

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (36) ###

Elementor Pro: by Elementor.com – 3.6.2
Elementor: by Elementor.com – 3.5.5
Facebook for WooCommerce: by Facebook – 2.6.9
FluentSMTP: by FluentSMTP & WPManageNinja Team – 2.1.0
LiteSpeed Cache: by LiteSpeed Technologies – 4.4.7
Max Mega Menu - Pro Addon: by megamenu.com – 2.2.4
Max Mega Menu: by megamenu.com – 2.9.5
Meta Tag Manager: by Marcus Sykes – 3.0.2
Smart Slider 3 Pro: by Nextend – 3.5.1.3
Ocean Elementor Widgets: by OceanWP – 2.1.1
Ocean Extra: by OceanWP – 1.9.3
Ocean Footer Callout: by OceanWP – 2.0.1
Ocean Hooks: by OceanWP – 2.0.0
Ocean Popup Login: by OceanWP – 2.0.2
Ocean Posts Slider: by OceanWP – 2.0.3
Ocean Social Sharing: by OceanWP – 2.0.1
Ocean Sticky Header: by OceanWP – 2.0.3
Ocean White Label: by OceanWP – 1.0.6
Ocean Woo Popup: by OceanWP – 2.0.1
PW WooCommerce Gift Cards Pro: by Pimwick
LLC – 1.362

Rank Math SEO PRO: by Rank Math – 3.0.6
Rank Math SEO: by Rank Math – 1.0.82.1
TranSafe Payments for WooCommerce: by Monetra Technologies
LLC – 1.0.3

UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
DavidAnderson – 2.22.4.25

User Role Editor: by Vladimir Garagulya – 4.61.1
Variation Swatches for WooCommerce: by Emran Ahmed – 1.1.19
WooCommerce Admin: by WooCommerce – 3.1.0
WooCommerce Checkout Add-Ons: by SkyVerge – 2.5.6
WooCommerce Conditional Shipping and Payments: by WooCommerce – 1.12.0
WooCommerce PayPal Payments: by WooCommerce – 1.6.5
WooCommerce PDF Invoices & Packing Slips: by WP Overnight – 2.13.1
WooCommerce Product Search: by itthinx – 4.4.0
WooCommerce - ShipStation Integration: by WooCommerce – 4.1.48
WooCommerce: by Automattic – 6.2.0
Wordfence Security: by Wordfence – 7.5.8
WPForms Lite: by WPForms – 1.7.2.1

### Inactive Plugins (1) ###

Coming Soon Page, Maintenance Mode & Landing Pages by SeedProd: by SeedProd – 6.9.0.8

### Settings ###

API Enabled: –
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
pw gift card (pw-gift-card)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ?

### WC Pages ###

Shop base: #351 - /shop/
Cart: #13 - /cart/
Checkout: #14 - /checkout/
My account: #15 - /my-account/
Terms and conditions: #6718 - /shipping/

### Theme ###

Name: Maverick Leather Company Child Theme
Version: 1.0
Author URL: https://rogue.design/
Child Theme: ?
Parent Theme Name: OceanWP
Parent Theme Version: 3.1.3
Parent Theme Author URL: https://oceanwp.org/about-me/
WooCommerce Support: ?

### Templates ###

Overrides: oceanwp/woocommerce/cart/mini-cart.php
oceanwp/woocommerce/content-single-product.php
oceanwp-child-theme-master/woocommerce/emails/admin-new-order.php
oceanwp/woocommerce/loop/loop-start.php
oceanwp/woocommerce/single-product/title.php

### WooCommerce PayPal Payments ###

Onboarded: ?
Shop country code: US
WooCommerce currency supported: ?
PayPal card processing available in country: ?
Pay Later messaging available in country: ?
Webhook status: ?
Vault enabled: ?
Logging enabled: –
Reference Transactions: –
Used PayPal Checkout plugin: ?

### Action Scheduler ###

Complete: 10,772
Oldest: 2022-01-18 10:37:27 -0800
Newest: 2022-02-17 14:03:31 -0800

Failed: 1
Oldest: 2021-11-26 00:44:42 -0800
Newest: 2021-11-26 00:44:42 -0800

Pending: 5
Oldest: 2022-02-17 17:01:01 -0800
Newest: 2022-02-24 08:49:36 -0800

### Status report information ###

Generated at: 2022-02-17 14:36:06 -08:00

This topic was modified 3 years ago by Jason.

The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

Thread Starter

Jason

(@roguedesign)

3 years ago

Just tried again and this was in my error log:

02-17-2022 @ 20:40:31 - Failed to connect to Facebook. Reason: {
    "message": "This authorization code has expired.",
    "type": "OAuthException",
    "code": 100,
    "error_subcode": 36007,
    "fbtrace_id": "AjMSdWZW1ThNmFd8DmM9RV2"
}

daramayo

(@viandascook)

3 years ago

Same problem here

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Token Exchange Failed’ is closed to new replies.