Tons of PHP warning in Log File

  • Resolved dangrimes

    (@damonmaldonado)


    1 week, 1 day ago

    Good evening. We were pinged by our host that there is a lot of php warnings popping up in our log file and says it could be possibly hurting the performance of the site.

    Please see a sample of the lines here >

         2 PHP Warning:  Illegal string offset "##################" in /chroot/home/sitet/mysite.com/html/wp-content/plugins/woocommerce-paypal-payments/modules/ppcp-order-tracking/src/Shipment/Shipment.php on line 150
          2 PHP Warning:  Illegal string offset "##################" in /chroot/home/sitet/mysite.com/html/wp-content/plugins/woocommerce-paypal-payments/modules/ppcp-order-tracking/src/Shipment/Shipment.php on line 150
          2 PHP Warning:  Illegal string offset "##################" in /chroot/home/sitet/mysite.com/html/wp-content/plugins/woocommerce-paypal-payments/modules/ppcp-order-tracking/src/Shipment/Shipment.php on line 150
          2 PHP Warning:  Illegal string offset "##################" in /chroot/home/sitet/mysite.com/html/wp-content/plugins/woocommerce-paypal-payments/modules/ppcp-order-tracking/src/Shipment/Shipment.php on line 150
          2 PHP Warning:  Illegal string offset "##################" in /chroot/home/sitet/mysite.com/html/wp-content/plugins/woocommerce-paypal-payments/modules/ppcp-order-tracking/src/Shipment/Shipment.php on line 150
          2 PHP Warning:  Illegal string offset "##################" in /chroot/home/sitet/mysite.com/html/wp-content/plugins/woocommerce-paypal-payments/modules/ppcp-order-tracking/src/Shipment/Shipment.php on line 150
          2 PHP Warning:  Illegal string offset "##################" in /chroot/home/sitet/mysite.com/html/wp-content/plugins/woocommerce-paypal-payments/modules/ppcp-order-tracking/src/Shipment/Shipment.php on line 150
          2 PHP Warning:  Illegal string offset "##################" in /chroot/home/sitet/mysite.com/html/wp-content/plugins/woocommerce-paypal-payments/modules/ppcp-order-tracking/src/Shipment/Shipment.php on line 150
          2 PHP Warning:  Illegal string offset "##################" in /chroot/home/sitet/mysite.com/html/wp-content/plugins/woocommerce-paypal-payments/modules/ppcp-order-tracking/src/Shipment/Shipment.php on line 150
          2 PHP Warning:  Illegal string offset "##################" in /chroot/home/sitet/mysite.com/html/wp-content/plugins/woocommerce-paypal-payments/modules/ppcp-order-tracking/src/Shipment/Shipment.php on line 150
          2 PHP Warning:  Illegal string offset "##################" in /chroot/home/sitet/mysite.com/html/wp-content/plugins/woocommerce-paypal-payments/modules/ppcp-order-tracking/src/Shipment/Shipment.php on line 150
          2 PHP Warning:  Illegal string offset "##################" in /chroot/home/sitet/mysite.com/html/wp-content/plugins/woocommerce-paypal-payments/modules/ppcp-order-tracking/src/Shipment/Shipment.php on line 150
          2 PHP Warning:  Illegal string offset "##################" in /chroot/home/sitet/mysite.com/html/wp-content/plugins/woocommerce-paypal-payments/modules/ppcp-order-tracking/src/Shipment/Shipment.php on line 150
          2 PHP Warning:  Illegal string offset "##################" in /chroot/home/sitet/mysite.com/html/wp-content/plugins/woocommerce-paypal-payments/modules/ppcp-order-tracking/src/Shipment/Shipment.php on line 150
          2 PHP Warning:  Illegal string offset "##################" in /chroot/home/sitet/mysite.com/html/wp-content/plugins/woocommerce-paypal-payments/modules/ppcp-order-tracking/src/Shipment/Shipment.php on line 150

    I’ve replaced our actual site name with mysite.com so our site doesn’t get spammed by users.

    Our site gets a ton of orders so I am guessing that this is happening for every single order that comes in.

    Where you see ################## looks to be shipping tracking numbers.

    I looked up this error and it seems to stem from something in the code is not setting the tracking numbers to the correct format correctly.

    WordPress Version: 6.6.2

    Woocommerce: 9.3.3

    Woocommerce Paypal Payments: 2.9.2

    PHP: 8.2.20

    Thank you!

    • This topic was modified 1 week, 1 day ago by dangrimes. Reason: Added PHP version
Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Krystian from Syde

    (@inpsydekrystian)

    Hello @damonmaldonado

    To help us diagnose the issue more effectively, we need access to your system report to analyze the list of plugins you’re using. We suspect the problem might be due to a conflict, as we are unable to reproduce the issue on our end.

    Please follow these steps to share your system status report with us:

    1. Navigate to the WooCommerce / Status section in your site’s admin panel.
    2. Click on the Get system report button and then click Copy for support.
    3. Paste the report into our PrivateBin.
    4. After uploading, please share the link here so we can review the details thoroughly.

    If you do not wish to share this information publicly, we suggest you contact us directly for further assistance. Here’s how you can request support:?Request Support. Please make sure to include the URL of this thread in your ticket for reference.

    We are waiting for your system reports to proceed with the analysis.

    Kind regards,
    Krystian

    Thread Starter dangrimes

    (@damonmaldonado)

    Good morning! Thank you for the reply.

    Here you go!

    https://privatebin.syde.com/?53389700231481b6#6pjyYv89XKmAimMkacmJojwR9r75cxAAYDVGD4MadLyg

    Plugin Support Krystian from Syde

    (@inpsydekrystian)

    Hello @damonmaldonado

    In a properly functioning system, $tracking_meta should be an array. However, since it’s a string in your case, this suggests there may be a problem with how it’s being retrieved or stored.

    To resolve this issue, we recommend that you contact us directly for further assistance. We may need to review your logs to better understand what’s going on. You can open a ticket with our service desk using the following link: Request Support. Please include the URL of this thread in your ticket for reference.

    I’m looking forward to hearing from you.

    Kind Regards,

    Krystian

    Thread Starter dangrimes

    (@damonmaldonado)

    Perfect, just sent a ticket in, thank you!

    Plugin Support Krystian from Syde

    (@inpsydekrystian)

    Hello @damonmaldonado

    Thank you for sending in the ticket. We’ll soon update you with our finding.

    I will go ahead and mark this issue as resolved, as it will be continued on our private board.

    Kind Regards,

    Krystian

Viewing 5 replies - 1 through 5 (of 5 total)
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