Too complex and unusual to buy

  • polnd

    (@polnd)


    7 years ago

    Guys, you did really a nice plugin. I ordered premium version. But I’ve been looking, installing and activating the plugin very long time. I did successfully but the way is so complex and unusual:

    1. I have to realize that I should first install some addition part of plugin.
    2. To install addition part of plugin I have to download ZIP file and install it manually.
    3. It’s a additional plugin that spams my plugins page and file system in my WordPress.
    4. And there is a very small link in the left top box to enter an activation code.

    Do you hate your customers? ??

    Look at appropriate buy and activation way e.g. at https://www.ads-software.com/plugins/seraphinite-post-docx-source.

Viewing 1 replies (of 1 total)
  • Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    @nextscripts Reply should be as follows:

    Hi! We can’t support or reply to you here about your payment! We would get into deep poo if we did that. You see, only volunteer support for users of the free opensource version is permitted here.

    If we did support customers here, that would be grossly unfair to the large amount of plugin authors who do follow that correctly.

    You don’t want us to get into poo, do you? Please contact us on our site, OKAY?

Viewing 1 replies (of 1 total)
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