Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor helened

    (@helened)

    Try these 4 fixes sequentially:

    1. First, navigate to WassUp >>Options >>Statistics Recording tab and verify that the “Enable/Disable Recording” setting box is checked;
    2. Next, in Wassup >>Options click the [Reset-to-Default] button to reset Wassup options to their default settings;
    3. If reset doesn’t fix the problem, try deactivate and reactivate WassUp plugin, then click [reset-to-default] in Wassup >>Options again;
    4. Finally, as last resort, uninstall WassUp completely (delete data and files), then reinstall it.
    Thread Starter davidmstewart

    (@davidmstewart)

    had to do steps 1-4 but it finally worked on the re-install.

    Thread Starter davidmstewart

    (@davidmstewart)

    thanks so much!

Viewing 3 replies - 1 through 3 (of 3 total)
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