too few testimonials are displayed in firefox and edge

addition:
“Start automatically” and “Continuous Sliding” also don′t work.
And in Chrome browser on my Android Smartphone this also doesn′t work …

So only Chrome desktop seems to work like expected …

Hello @webmark487,

Thanks for reaching out to us!

It might be an issue caused by a plugin or your theme.
I recommend installing this plugin: https://www.ads-software.com/plugins/health-check/
After you install and activate the above plugin it has a Troubleshooting mode which allows you to have a vanilla WordPress session, where all plugins are disabled, and a default theme is used, but only for your user – your visitors will still see the normal website.

Go to its troubleshoot mode and only activate Strong Testimonials and see if it works correctly with a default WordPress theme (Twenty Twenty-One for example) and no other plugins.

Please let me know how it goes and what you find!

Warmly,
Beatrice.

Hi Beatrice,

It seems like WP Rocket was the plugin which disturbed strong testimonials.
I deactivated it – and then it worked.

I gotta find out what the problem is now, because I want to still use WP Rocket.

Thx, Markus

• This reply was modified 2 years, 5 months ago by webmark487.

Hi @webmark487,

Please go to your Dashboard-> Settings -> WP Rocket -> File Optimization -> JavascriptFIles -> Excluded Javascript Files > add this:

/wp-content/plugins/strong-testimonials/(.*).js
/wp-includes/js/jquery/jquery.js
/wp-includes/js/dist/vendor/wp-polyfill.js

Warmly,
Beatrice.

Hi Beatrice,
I am very grateful for your answer. I tried this yesterday and unfortunately it did not work. What did work was to uncheck the “Combine JavaScript files”.
Just to let you and others know.
Best regards
Markus