Too many bookings

  • Hello Jan,
    I installed a calendar on a client’s website a couple of months ago and linked it up to an external calendar. It synchronised and all appeared to be ok.

    The client’s contacted me today to say that the calendar was far too full of bookings. They did not know where many of them had come from.

    I deleted the bookings and allowed the calendar to synch. Again it appears to be correct.

    Any idea what could have happened and whether it will happen again?

    best,
    Steve.

    https://www.ads-software.com/plugins/jm-avail-booking/

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor Jan Maat

    (@jan-maat)

    Hi Steve,

    You sync from the external calendar to WP Availability Calendar? In this case it is the issue I remarked on in the description.

    In the iCal format used for the synchronization identifies each booking with an UID (unique identifier) to identify an appointment (booking) uniquely over the different calendars. So in a sequential download appointments already present can be skipped or updated. Unfortunately some external calendars do not comply to this standard. Each time a download requested from such an external calendar generates a new different UID for the same appointment which result in multiple records with the same appointment. A workaround is first to delete all appointments before downloading the external calendar.
    Airb&b is one of the external calendars with this, not correct, behavior.

    So in each synchronization the UID is checked. If the UID is already present in the database the booking is updated with the new information if not a new booking is added to the database.

    Please let me know if see the same booking several times in the list of bookings.

    Regards,

    Jan

    Thread Starter StevieDC

    (@steviedc)

    Hi Jan,
    Thanks for the super quick reply.

    I’m afraid that I have deleted the bookings now and did not make a record of them. I don’t think it was multiple instances of the same bookings as there were many dates that were marked as booked that (to my knowledge)have never had been booked.

    I will keep an eye on the calendar for a while and see if anything unusual happen again.

Viewing 2 replies - 1 through 2 (of 2 total)
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