Too many emails

  • Resolved deutschwulf

    (@deutschwulf)


    11 years, 9 months ago

    Hi,

    We’ve been using Paid Membership Pro for our membership levels and billings, and so far it’s been working for us. However, it sends out unnecessary emails to our clients: today I was changing the WordPress passwords for several of our clients, and the system sent them out emails saying that their membership level had changed. Obviously, I don’t want to spam our clients, and I don’t understand why the system is sending these emails. Can I disable outgoing emails from PMP? I changed the admin email settings in the backend, but it didn’t seem to effect this.

    Thanks,

    DEUTSCHWULF

    https://www.ads-software.com/extend/plugins/paid-memberships-pro/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Jason Coleman

    (@strangerstudios)

    Deutschwulf,

    Those emails should only go out if you change the actual membership level. We’ve heard of cases where those emails were sent out when the level wasn’t changed, but haven’t been able to reproduce it. If you can reproduce this, please email me at [email protected]. With WP amdin and FTP access to your server, I should be able to fix it and also fix it for others who are running into this.

    Thanks.

    Plugin Author Jason Coleman

    (@strangerstudios)

    Version 1.6 going out shortly will contain the fix for this issue. Thanks for your help in tracking it down.

    FWIW, some DBs that might store a NULL enddate as ‘0000-00-00 00:00:00’ (which is more likely after a related change recently) might incorrectly see 000-00-00 changing to ” as a “change” to the memberhip and send out that email.

    Thread Starter deutschwulf

    (@deutschwulf)

    My pleasure! Thanks for all of the help with this. Much appreciated.

Viewing 3 replies - 1 through 3 (of 3 total)
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