Too many emails going out

  • Resolved Ryon Whyte

    (@ryonwhyte)


    5 years, 3 months ago

    Hey, Thank you for the support so far. One more issue.

    Let’s say I set the order to split on processing. A customer then makes an order with 2 products. The system sends out 3 emails saying the order is processing. One for the main order with all products and 2 other emails with single products. I have selected combined email in the plugin options.

    PS: I created my own custom order status

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Fahad Mahmood

    (@fahadmahmood)

    I have checked your earlier screenshot, you may turn email OFF as those emails are extra emails in case you required. Actually you don’t require those for merge or split.

    Thread Starter Ryon Whyte

    (@ryonwhyte)

    OK. I turned emails off. I am not sure what’s going on. I will open a new ticket with an issue this might be tied to

    Plugin Author Fahad Mahmood

    (@fahadmahmood)

    @ryonwhyte you may reach me anytime, but emails were not because of any bug. Don’t worry about the emails

Viewing 3 replies - 1 through 3 (of 3 total)
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