“We have already told you in your support post that the issue will be fixed in one of our upcoming versions most probably version 2.7”
The version is 2.4.1 for more than 2 months. You say the fix will be in a later version “most probably version 2.7″…but maybe 5.0…no one knows…
“There are some processes (QA, UAT) we have to go through before releasing a new version to make sure the released version is stable, and these processes take time.”
These processes (QA, UAT) do not seem to have been applied to version 2.4.
“In order to fix your issue, you need to regenerate the PO and MO files with some language translation plugin (eg Loco Translate) and add the missing translations (if there are any).”
I have already tried with POEDIT but the translations are not taken into account.
Finally I use the version accessible via your link and the translations work. You shouldn’t wait for a 2.7 release to get the languages working…