Too many products and can’t be updated

  • Resolved sharon9999

    (@sharon9999)


    5 years, 10 months ago

    Hi there,
    I love your plugin, thank you for the amazing work!
    Today I had for the first time a jump in the number of products – from 318 (var) to 2462 and now even got to 6953 products!
    I tried to update it but it can’t. It gets to 40%, goes down to 20%, then I refresh it so it continues from 40% to 60% then 20% again, etc.
    I tried to copy the feed – It said to refresh the browser but no new feed was created.
    Last thing, it’s on “no refresh” mode but it keeps refreshing.
    Can you please assist me? Google has already 605 products in their feed though I have only 318 products (so It’s really urgent to update the feed as soon as possible).
    Thank you very much!
    Sharon

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi sharon9999,

    Thanks for using our plugin and reaching out to us. Sorry to hear you are experiencing issues with it.

    Would you be so kind as to reach out to [email protected] and make sure to reference this topic in your email.

    We will take it from there.

    All the best,
    Eva

    Thread Starter sharon9999

    (@sharon9999)

    Sure, will send you everything right away.

    Hi,

    Assuming the issue at hand has been resolved and our support is no longer required I am going to close this topic for housekeeping reasons now.

    Don’t hesitate to reach out again whenever you need our help again.

    All the best,
    Eva

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Too many products and can’t be updated’ is closed to new replies.