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Resolved Jakours2
(@jakours2)

2 years, 5 months ago
After deactivating the plugins directory, in order to check if this was not the theme that was in question, I reactivated all the plugins one by one. And it was by reactivating yours that I realized that it was AIOSEO that caused the problem.

It happens regularly. With FireFox. Do you have a list of pugin or theme your plugin is causing this issue with?

Thank you!
Jak

(actualy, the plugin is uninstalled, I’m considering upgrading to the pro version, but I need to fix this issue first.)

[Moderator note: Please, No bumping].
- This topic was modified 2 years, 5 months ago by Jakours2.
- This topic was modified 2 years, 5 months ago by Steven Stern (sterndata).

Viewing 9 replies - 1 through 9 (of 9 total)

Plugin Support J Burns
(@subiewrx)

2 years, 5 months ago

Hi @jakours2,

Would it be possible for you to reinstall the plugin and share the URL that is having the redirect issue?

Here’s a list of the browsers we support-
https://aioseo.com/docs/browser-support-policy/

Thanks!

Thread Starter Jakours2
(@jakours2)

2 years, 5 months ago

Hello!

Sure! https://vikingrchronicles.ca/
Log in https://vikingrchronicles.ca/wp-admin/

Tested with FF and Chrome.

Please, look at this : https://paste.pics/HBJIJ and https://paste.pics/HBJIR

If you want to test admin side, just contact me via the website… Thanks

Thread Starter Jakours2
(@jakours2)

2 years, 5 months ago

I forgot to mention it’s when trying to connect to the backend.

Plugin Support J Burns
(@subiewrx)

2 years, 4 months ago

Hi @jakours2,

I’m sorry for the delayed response and thank you for your patience.

There appears to be a setting or plugin conflict.

Would you be able to access your site using FTP and rename the all-one-seo-pack folder in wp-content > plugins? This should allow you to log into your site.

Then change the folder name back in FTP and check that the plugin is activated in WordPress.

Please check to so if the Crawl Cleanup is enabled in All in One SEO > Search Appearance. If it is enabled, please disable it.

Then log out and try to log back in again.

Let me know how it goes.

Thanks!
Thread Starter Jakours2
(@jakours2)

2 years, 4 months ago
Hello,

later is better than never ??

Already disabled …

https://paste.pics/HH2QT

Always the same problem

https://paste.pics/HH2S2

Do you have another solution?
- This reply was modified 2 years, 4 months ago by Jakours2. Reason: Added a link to a printscreen
Plugin Author arnaudbroes
(@arnaudbroes)

2 years, 4 months ago

Hey @jakours2,

Do you mind reaching out to our support team via the Basic Question form at https://aioseo.com/contact so that we can look into this further for you? We’ll also be able to respond much quicker there.

Thread Starter Jakours2
(@jakours2)

2 years, 4 months ago

Done, thanks!

JoeGP
(@joegp)

1 year, 12 months ago

So you marked it resolved and yet I see no resolution … ?

I have the same issue on multiple of my clients websites and was looking for a solution before contacting support, but this is just a waste of time.

Thread Starter Jakours2
(@jakours2)

1 year, 12 months ago

Do you have another language of English? if so, switch to english.