Too Many Redirects NOT FIXED

  • I just tried your latest release, 2.0.3 and the redirect problem is still NOT FIXED. To recover last time, I used your updated database with a pre 2.0 release of your plugin to recover operations. The only thing that did not work properly was the Account page which had every entry filled in with “This field type has no output”. The profile page worked properly so no information was lost. When I installed the 2.0.3 release before logging off, the Account page again displayed the correct information. But after logging off, I could not log back in due to the redirect problem. So, you did NOT add code to detect the addition of too many redirects to the URL and the problem is still NOT fixed. I just recovered again by loading your old plugin code (1.4.3).

    Please note that no redirects have been specified in your setup (i.e., vanilla setup) since all of the defaults are what we needed.

    So the problem is an interaction with basic WordPress, the “Registered User Only” plugin and possibly, though not likely, in “User Activity Log” plugin.

    So this is a SERIOUS, MAJOR bug still. Since you are having problems with older PHP releases, this site is using PHP 7.2.5, but another is using PHP 5.6. WordPress is 4.9.7

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter bsumerlin

    (@bsumerlin)

    In the old release, it was not necessary to set the links to the 5 pages (i.e., Login, Account, …). So I went and set the links to the pages that were auto-created with the your short codes. (BTW, your documentation isn’t quite up to date). Setting and saving them, and re-updating the database totally destroyed things. Account and Profile would not generate pages. The admin user settings page was blank…. And it also isn’t possible to log back in due the redirect problem.

    So now to recover, a lot of things need to be updated again. Fortunately, I was doing this on a backup site. I only did this since I noticed that the Account page is not being properly displayed (or maybe not even working) on bot the old (with the updated database) and updated sites.

    Your new, rewritten plugin may work on vanilla sites, but definitely not large robust sites with many plugins, especially those that create private, member only sites.

    Let me know when you have another fix to try. I may go back and debug your old code.

    Plugin Contributor Alessandro Tesoro

    (@alessandrotesoro)

    Hi @bsumerlin,

    The redirect loop can be caused by many different factors, there’s no such thing as a code that detects redirects loop. The fix for the loop introduced in a previous update was introduced for the profile page. This issue happened when the profile page was not created or not selected into the admin panel and it has been fixed. In v2.0.3 I have added the ability to exclude the profile page so that you are no longer required to create that page. The update was given to some users who have confirmed they’re having no issues with it. If you’re still having issues with redirects send an email to support[at]wpusermanager.com with a temp admin/ftp account so I can log in, disable some features of the plugin and start tracing where the issue is coming from.

    Regarding the documentation, the majority of all the articles have been updated for v2.0 ( there’s also a date at the bottom of each article that tells you when this was last updated ) if you found any specific issue, let me know what it is and I’ll be able to tell you wether it needs updating or not, with not further details about this, I can really say much.

    Again, the best way to look at these kind of issues is if I can have direct access to the site, please send an email to support[at]wpusermanager.com so I can have a look at it.

    Thanks.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Too Many Redirects NOT FIXED’ is closed to new replies.