too many times HTTP 500 ERROR

  • Resolved shamuua

    (@shamuua)


    4 years, 11 months ago

    Hi there.
    I am facing http 500 problem for many days. Not able to access my wp admin . i have tried to restore web page on recent backup and it was start working , then i took two days to design it again . last changing i did few hours before but now i am opening it again its say http 500 error again . i have redesign web for three time, and it goes to http 500 error within a day. I have done many experiments according to pro’s but everything failed. actually problem were started when i did upload a null theme.But now i am trying with stock themes. web was live for 24 hours but it went down again as always. Please help me to solve this .
    >disable plugins
    >delete theme
    ?edit php file
    >delete .htaccess and reupload
    >talk to hosting services and they said do google
    >connect FTP (FILEZILLA and coreftp) but they dont show any directories of my web page so failed.so i am not able to upload wordpress fresh copy.I do not know how to setup ftp for directories
    i am really fed up now. Three times design a whole web and it destroyed again and again. the client is about to kill me ??
    need help , i am not a developer, just a beginner designer .
    this is error log which i found in cpanel files 

    [25-May-2016 09:56:11 America/Chicago] PHP Warning:  require(/home/noordrycleanco/public_html/wp-blog-header.php): failed to open stream: No such file or directory in /home/noordrycleanco/public_html/index.php on line 17
[25-May-2016 09:56:11 America/Chicago] PHP Fatal error:  require(): Failed opening required '/home/noordrycleanco/public_html/wp-blog-header.php' (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/noordrycleanco/public_html/index.php on line 17
[25-May-2016 09:56:12 America/Chicago] PHP Warning:  require(/home/noordrycleanco/public_html/wp-blog-header.php): failed to open stream: No such file or directory in /home/noordrycleanco/public_html/index.php on line 17
[25-May-2016 09:56:12 America/Chicago] PHP Fatal error:  require(): Failed opening required '/home/noordrycleanco/public_html/wp-blog-header.php' (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/noordrycleanco/public_html/index.php on line 17
[25-May-2016 10:15:32 America/Chicago] PHP Warning:  require(/home/noordrycleanco/public_html/wp-blog-header.php): failed to open stream: No such file or directory in /home/noordrycleanco/public_html/index.php on line 17
[25-May-2016 10:15:32 America/Chicago] PHP Fatal error:  require(): Failed opening required '/home/noordrycleanco/public_html/wp-blog-header.php' (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/noordrycleanco/public_html/index.php on line 17
[25-May-2016 10:16:32 America/Chicago] PHP Warning:  require(/home/noordrycleanco/public_html/wp-blog-header.php): failed to open stream: No such file or directory in /home/noordrycleanco/public_html/index.php on line 17
[25-May-2016 10:16:32 America/Chicago] PHP Fatal error:  require(): Failed opening required '/home/noordrycleanco/public_html/wp-blog-header.php' (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/noordrycleanco/public_html/index.php on line 17
[25-May-2016 10:17:33 America/Chicago] PHP Warning:  require(/home/noordrycleanco/public_html/wp-blog-header.php): failed to open stream: No such file or directory in /home/noordrycleanco/public_html/index.php on line 17
[25-May-2016 10:17:33 America/Chicago] PHP Fatal error:  require(): Failed opening required '/home/noordrycleanco/public_html/wp-blog-header.php' (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/noordrycleanco/public_html/index.php on line 17
[25-May-2016 10:18:33 America/Chicago] PHP Warning:  require(/home/noordrycleanco/public_html/wp-blog-header.php): failed to open stream: No such file or directory in /home/noordrycleanco/public_html/index.php on line 17
[25-May-2016 10:18:33 America/Chicago] PHP Fatal error:  require(): Failed opening required '/home/noordrycleanco/public_html/wp-blog-header.php' (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/noordrycleanco/public_html/index.php on line 17
[25-May-2016 10:32:53 America/Chicago] PHP Warning:  require(/home/noordrycleanco/public_html/wp-blog-header.php): failed to open stream: No such file or directory in /home/noordrycleanco/public_html/index.php on line 17
[25-May-2016 10:32:53 America/Chicago] PHP Fatal error:  require(): Failed opening required '/home/noordrycleanco/public_html/wp-blog-header.php' (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/noordrycleanco/public_html/index.php on line 17
[25-May-2016 10:34:33 America/Chicago] PHP Warning:  require(/home/noordrycleanco/public_html/wp-blog-header.php): failed to open stream: No such file or directory in /home/noordrycleanco/public_html/index.php on line 17
[25-May-2016 10:34:33 America/Chicago] PHP Fatal error:  require(): Failed opening required '/home/noordrycleanco/public_html/wp-blog-header.php' (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/noordrycleanco/public_html/index.php on line 17
[25-May-2016 10:34:34 America/Chicago] PHP Warning:  require(/home/noordrycleanco/public_html/wp-blog-header.php): failed to open stream: No such file or directory in /home/noordrycleanco/public_html/index.php on line 17
[25-May-2016 10:34:34 America/Chicago] PHP Fatal error:  require(): Failed opening required '/home/noordrycleanco/public_html/wp-blog-header.php' (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/noordrycleanco/public_html/index.php on line 17
[25-May-2016 10:53:48 America/Chicago] PHP Warning:  require(/home/noordrycleanco/public_html/wp-blog-header.php): failed to open stream: No such file or directory in /home/noordrycleanco/public_html/index.php on line 17
[25-May-2016 10:53:48 America/Chicago] PHP Fatal error:  require(): Failed opening required '/home/noordrycleanco/public_html/wp-blog-header.php' (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/noordrycleanco/public_html/index.php on line 17
[25-May-2016 10:54:31 America/Chicago] PHP Warning:  require(/home/noordrycleanco/public_html/wp-blog-header.php): failed to open stream: No such file or directory in /home/noordrycleanco/public_html/index.php on line 17
[25-May-2016 10:54:31 America/Chicago] PHP Fatal error:  require(): Failed opening required '/home/noordrycleanco/public_html/wp-blog-header.php' (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/noordrycleanco/public_html/index.php on line 17
[25-May-2016 10:54:44 America/Chicago] PHP Warning:  require(/home/noordrycleanco/public_html/wp-blog-header.php): failed to open stream: No such file or directory in /home/noordrycleanco/public_html/index.php on line 17
[25-May-2016 10:54:44 America/Chicago] PHP Fatal error:  require(): Failed opening required '/home/noordrycleanco/public_html/wp-blog-header.php' (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/noordrycleanco/public_html/index.php on line 17
[25-May-2016 10:54:59 America/Chicago] PHP Warning:  require(/home/noordrycleanco/public_html/wp-blog-header.php): failed to open stream: No such file or directory in /home/noordrycleanco/public_html/index.php on line 17
[25-May-2016 10:54:59 America/Chicago] PHP Fatal error:  require(): Failed opening required '/home/noordrycleanco/public_html/wp-blog-header.php' (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/noordrycleanco/public_html/index.php on line 17
[25-May-2016 10:55:12 America/Chicago] PHP Warning:  require(/home/noordrycleanco/public_html/wp-blog-header.php): failed to open stream: No such file or directory in /home/noordrycleanco/public_html/index.php on line 17
[25-May-2016 10:55:12 America/Chicago] PHP Fatal error:  require(): Failed opening required '/home/noordrycleanco/public_html/wp-blog-header.php' (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/noordrycleanco/public_html/index.php on line 17
[25-May-2016 10:55:24 America/Chicago] PHP Warning:  require(/home/noordrycleanco/public_html/wp-blog-header.php): failed to open stream: No such file or directory in /home/noordrycleanco/public_html/index.php on line 17
[25-May-2016 10:55:24 America/Chicago] PHP Fatal error:  require(): Failed opening required '/home/noordrycleanco/public_html/wp-blog-header.php' (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/noordrycleanco/public_html/index.php on line 17
[25-May-2016 10:55:37 America/Chicago] PHP Warning:  require(/home/noordrycleanco/public_html/wp-blog-header.php): failed to open stream: No such file or directory in /home/noordrycleanco/public_html/index.php on line 17
[25-May-2016 10:55:37 America/Chicago] PHP Fatal error:  require(): Failed opening required '/home/noordrycleanco/public_html/wp-blog-header.php' (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/noordrycleanco/public_html/index.php on line 17
[25-May-2016 10:55:51 America/Chicago] PHP Warning:  require(/home/noordrycleanco/public_html/wp-blog-header.php): failed to open stream: No such file or directory in /home/noordrycleanco/public_html/index.php on line 17

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    >> actually problem were started when i did upload a null theme. <<

    And that probably got you hacked. Changing the theme after that would have done no good.

    Get a fresh cup of coffee, take a deep breath and carefully follow this guide. When you’re done, you may want to implement some (if not all) of the recommended security measures.

    If you’re unable to clean your site(s) successfully, there are reputable organizations that can clean your sites for you. Sucuri and Wordfence are a couple.

    Thread Starter shamuua

    (@shamuua)

    Thank you Steve for brief and relaxing answer. But what error log file i pasted in my question, i got this same error before using a null theme. Actual problem started with my homepage . it was disappear and rest of the side were working perfect. so i used null theme to make my homepage correct. I did correct it that time,(15 march 20) but then this error message http 500 start coming. Now i am using stock theme and redesign whole pages 3 times. but they disappear. But yes Steve, i am going to read and implement what you have suggest me. Writing above said whole scenario(about what I did) for understanding better. I will do following and will let you know what comes out.

    EDIT
    I have scanned website with help of blog you provided. they said its clean and safe.

    • This reply was modified 4 years, 11 months ago by shamuua. Reason: showing result
    Thread Starter shamuua

    (@shamuua)

    Hi steve .
    I found malware in cpanel and many files were quarantined by hosting. this is a trojan file
    SMW-INJ-04052-php.bkdr.wpvcd-4
    so i start cleaning up them and web start working. 2 files are still in quarantine process , l/wp-content/themes/twentyte/functions.php and l/wp-content/themes/twentytwenty/functions.php but side is working. What else security measures i can take to keep my web safe , its shared hosting.
    Thank you for you help.

    • This reply was modified 4 years, 11 months ago by shamuua.
    • This reply was modified 4 years, 11 months ago by shamuua. Reason: found malware
Viewing 3 replies - 1 through 3 (of 3 total)
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