• Resolved brigittepica2

    (@brigittepica2)


    Since a few weeks we have a lot of empty space before and after the title in the PDF. The first page only contains the logo, than a lot of empty space, then one line with ‘FACTUUR’ followed by the same amount of empty space and on page two are the details.

    There is no custom made invoice, so only the Simple template is running. On another site we use have the same settings in the Simple template, and all invoices look good there.

    Hope you can point me in the right direction for a solution.

    Thanks in advance
    Brigitte

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Darren Peyou

    (@dpeyou)

    Hello @brigittepica2,

    That sounds really annoying. ??

    Do you know if this maybe only happens with certain products? You mentioned that it’s been weeks, so maybe another plugin is injecting styles in the PDF..?
    Could use an image-sharing service like imgbb.com to show us what this invoice looks like?

    Thread Starter brigittepica2

    (@brigittepica2)

    Hi Darren,
    Thank you so much for you quick answer.

    I think I found the problem… before sharing the image of the invoice with you, I also noticed the logo was not correctly shown (part was gone), so I wanted to fix that first.
    It turns out the logo-image was the culprit. Replaced it with a more fitting one and now in the preview it looks fine.

    Will keep an eye on the real invoices that will be created and send out the next days.

    Plugin Contributor dwpriv

    (@dwpriv)

    @brigittepica2 glad to hear you solved the issue :). Do follow up with us if it re-occurs in the actual invoices. I will mark this topic as closed

Viewing 3 replies - 1 through 3 (of 3 total)
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