• Resolved Senri Miura

    (@senribb)


    The following is the content of the trouble.

    1. Trouble with site accelerator
    When I enabled the site accelerator of Jetpack, I encountered a problem that all images disappeared.
    This is because some servers do not support CDN due to differences in rental server security settings.
    In fact, one of the servers could not work.
    All images disappeared when Jetpack site accelerator is enabled! (Core Server)

    In addition, the Jetpack CDN cannot use the cache of image data once registered because it cannot be changed again.

    2. Cannot disable XML-RPC Pingback
    In order to use this plug-in, you can not install unless you enable “XML-RPC Pingback” which has security problems, and if you enable it, you will worry about future security.
    Inevitably, the following description has been added to “.htaccess” to avoid pingback attacks from BOTs other than Jetpack.

    # Restrict access to XML-RPC, Allow Automattic (Jetpack)
    <Files xmlrpc.php>
    Order Deny, Allow
    Deny from all
    # Allow Automattic
    Allow from 192.0.64.0/18
    </ Files>
    # END Restrict access to XML-RPC, Allow Automattic (Jetpack)

    3. Despite the connection between Jetpack and WordPress has been established, when performing a WordPress site health check, the following fatal error is displayed indicating that the connection between Jetpack and WordPress has been lost.
    “My site name Not connected .: 200” is displayed.
    This phenomenon does not occur on non-encrypted (http) websites that I own, but is confirmed only on encrypted (https) sites.

    4. Summary
    To use Jetpack’s “Tile Gallery” with Gutenberg, you must enable Jetpack’s site accelerator to use it. Therefore, depending on the server environment, this function cannot be used, and I think that such a terrible function should not be enabled just for that.

    Jetpack offers a lot of features and dramatically increases the risk of competition with other plug-ins.
    Currently, Jetpack requires significant user effort to stop other plugins and reinstall / reactivate Jerpack for proper operation. I don’t think this is a decent plugin.

    At this time, only Jetpack subscription and RSS functionality are required for me. No other Jetpack features are needed as they can be covered by other plugins.

    By the way, once Jetpack is installed, the subscription and RSS functions are treated as options and cannot be used unless you add the function from the menu of the Jetpack module.

    The fact that only the unwanted functions are included in the standard menu is mysterious.
    I have written a lot of dissatisfaction, but in the future I want you to develop a simpler plugin so that it does not interfere with other plugins.

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Contributor James Huff

    (@macmanx)

    1. Most likely this is because you have a hotlink or download blocker configured. With that in place, our CDN will not be able to fetch the original images from your server.

    2. Your site’s XML-RPC file is kind of like a communication gateway to your site. Jetpack, the WordPress Mobile Apps, and other plugins and services will use this file to communicate to your site. If this is blocked, you will have other issues pop-up down the road for the same reasons.

    The most popular hosting providers out there have managed to find other ways to protect their servers without having to hinder your site and your ability to use services with your WordPress site.

    Additionally, when enabled, our Protect module will also guard xmlrpc.php against failed login attempts: https://jetpack.com/support/protect/

    3. What is the URL of the site with the problem?

    4. We do use our image CDN to provide the resized images for our different tiled gallery styles, otherwise the resized images would also need to be stored on your server or generated on the fly with each page load thus using additional server resources: https://jetpack.com/support/tiled-galleries/

    Thread Starter Senri Miura

    (@senribb)

    Hello! James Huff

    Thank you for your reply.

    My site is the following URL.
    https://www.senris.com
    (Rentaled by coreserver.jp)

    Even if you unblock the XML-RPC, problem 3 still occurs.
    Following this advice from other moderators and Jetpack supporters, I tried the following actions, but they were not resolved.

    a. Disable & uninstall Jetpack
    b. Disable all other plugins
    c. Install & activate Jetpack
    d. Activate all other plugins

    or

    a. Disable & uninstall Jetpack
    b. Install & activate Jetpack

    However, there are no plans to use Jetpack’s CDN function or other extended functions in the future, and for the time being, the integration between Jetpack and WordPress has been completed, so I plan to continue using it in this state.

    • This reply was modified 4 years, 7 months ago by Yui.
    • This reply was modified 4 years, 7 months ago by Senri Miura.
    Thread Starter Senri Miura

    (@senribb)

    Correction of description mistake.
    My site is at the following URL:

    https://www.senris.com
    (Rentaled by coreserver.jp)

    The server security setting cannot be changed due to rental servers.

    Thread Starter Senri Miura

    (@senribb)

    I just updated Jetpack to the latest version 8.4.2,
    As before, I got the following error:

    Site health status

    1 fatal problem

    Wpcom Connection Test

    My site name is not connected .: 200

    By the way, the non-SSL site (http) that I manage also updated Jetpack to the latest version, and no fatal error occurred.

    Thread Starter Senri Miura

    (@senribb)

    An error occurs in Jetpack 8.4.2 and I cannot set it!

    After upgrading Jetpack to the latest version (8.4.2), the following error appeared on the Jetpack setting screen and I could not proceed at all.

    Unable to insert blog. Please try again or contact support.

    I get the same error when I disable all the plugins, uninstall and reinstall Jetpack, and enable it.
    Jetpack is much worse than previous versions.

    If this situation persists, unfortunately Jetpack seems to have no choice but to uninstall.

    The server environment is as follows.

    WordPress version 5.4
    PHP version 7.1.33 (64bit)
    MySQL version 5.7.29-log
    cURL version 7.29.0
    cURL SSL version NSS / 3.28.4
    Server Apache
    Operating system Linux
    PHP SAPI cgi-fcgi

    • This reply was modified 4 years, 7 months ago by Senri Miura.
    Plugin Support darnelldibbles

    (@darnelldibbles)

    Hi there,

    I posted this in your most recent thread:

    We’re seeing that error because xmlrpc.php is now reported as not found.

    It should be available in one of these locations:

    https://www.senris.com/wp302ja/xmlrpc.php
    https://www.senris.com/xmlrpc.php

    What is the install path for WordPress? Misconfiguration could be the cause of this error.

    Let us know.

    Thanks,

    Thread Starter Senri Miura

    (@senribb)

    The installation path of WordPress is as follows.

    https://www.senris.com/wp302ja/

    The following file is existing.
    It’s a Jetpack bug, no matter what.

    https://www.senris.com/wp302ja/xmlrpc.php

    Plugin Contributor James Huff

    (@macmanx)

Viewing 8 replies - 1 through 8 (of 8 total)
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