Tool stopped sending mails

  • Resolved etuwolle

    (@etuwolle)


    3 years, 2 months ago

    Hi,
    I have a issue using your tool for sending out my newsletters.
    Yesterday I was able to send approx. 2.000 mails.
    Today I wanted to send out 2 newsletters to 750 and 500 clients
    It stopped after the 2nd mailing at 93%, telling me:
    ID48: issue sending the mail due to SMTPerror, data not accepted. Server error. Daily SMTP quote reached – contact support.

    Where is this issue from ? Is our World4you account not matching your tool′s requirements or ist the AcyMailing tool not able to send more ?

    Need help and some tipps please.

    Thanks in advance
    Wolle

    • This topic was modified 3 years, 2 months ago by etuwolle.
    • This topic was modified 3 years, 2 months ago by etuwolle.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)

  • Hi @etuwolle

    This comes from your SMTP service ??

    When you send an email AcyMailing simply ask your sending method to send the email and display it is was successfully done or not.

    Here it says that there is a quota issue.
    That means your SMTP service doesn’t allow you to send further emails. I guess you’ve reached the maximum number of emails allowed to be sent.

    I guess you should contact them to ask for more information about it.

Viewing 1 replies (of 1 total)
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