• Resolved fendervr

    (@fendervr)


    Good morning.
    I installed this plugin that seems to be useful to me.
    I noticed howevare that in the main plugin screen, into backend, no tolbar icons are showed. and is difficult

    I use Edge as Browser and WordPress 6.
    Here an image to better explanation: screenshot

    Many thanks
    Claudio

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author AlanP57

    (@alanp57)

    I’ve tested installing the plugin and viewing it with the Edge browser and could not reproduce your results. When the icons are not displayed it is normally a cache issue. Try clearing any caches running on your site and then clear your browser cache.

    Thread Starter fendervr

    (@fendervr)

    Hi @alanp57, many thanks for your replay.
    I tried what you suggested, but no results I had.
    I used Edge and after installation, with Chrome too.
    The situation is the same. Also reinstlling the plugin.

    Any other idea?
    Thanks
    CLaudio

    Peter Smits

    (@psmits1567)

    Hi @fendervr ,

    Do you have security and other blocking addons installed?
    Try again after disabling all your active addons
    Maybe that helps
    Regards Peter

    Plugin Author AlanP57

    (@alanp57)

    @fendervr, if the issue persists after following Peter’s advice, you could send us information about the configuration of your site. Go to the Media Library Folders Support page on your site, to the System Info tab. Here, highlight, copy and paste the information about the site into an email and send it to support at maxfoundry.com. Include ‘toolbar icons in Folders & Files screen’ in the subject line.

    Plugin Author AlanP57

    (@alanp57)

    @fendervr, we have released version 8.0.4 that may resolve this issue.

    We found some sites are using older versions of fontawesome icons and we have to modify our code to load our icon files.

    Thread Starter fendervr

    (@fendervr)

    Dear @alanp57, many thanks. The Plugin now works perfectly(screenshot).

    I tell you that I was going to abandon the plugin because after many tests in a different way,the problem remained anyway.

    The new version solved the problem. Now I can start to use it
    Thanks a lot.
    Claudio

Viewing 6 replies - 1 through 6 (of 6 total)
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