• Resolved proverbs31woman

    (@proverbs31woman)


    I’ve been asked to take over two sites that were developed by someone else. That person is no longer available to them. On first login I want to export all pages and posts to ensure I have a full back up of those items and then do a WP backup as well.

    However, the Tools function is totally missing – there’s no import or export option there and nothing showing available tools.

    The previous designer has totally rebranded the WordPress set up and it doesn’t look standard at all.

    Is there a way to get the Tools function back into the dashboard so I can proceed with ensuring good backups before actioning the various updates on plugins and other things on the site?

Viewing 8 replies - 1 through 8 (of 8 total)
  • Hey,

    You can access the export feature directly by navigating to ‘/wp-admin/export.php’

    If it is a highly customized dashboard there may be a single “White Label” or similar plugin that you can deactivate.

    If it was removed via a function within the theme (or more appropriately a custom plugin) you can search the functions.php for the following remove_menu_page( 'tools.php' ) (source) and remove the associated function and hook.

    Thread Starter proverbs31woman

    (@proverbs31woman)

    Thanks Josh. The export.php doesn’t work, it comes up with an error message, not found.

    I’ll look through the functions.php to see what I can find.

    Hi there! I had the same problem but I hired a programmer to fix it (by the way it cost me a lot). That is why I would like to know how to do it myself and to to pay anyone. Thanks.

    @l_bush: It is considered impolite to interrupt another poster’s ongoing thread unless you are posting a solution or suggestion. It causes significant problems for the forum’s volunteers and prevents us from being able to track issues by topic. Please post your own topic.

    Thread Starter proverbs31woman

    (@proverbs31woman)

    I’m back. No good. There’s no such line in the functions.php file. I’m really stumped. I disabled the theme in the hope that it might revert to the default but it didn’t. I have updated WordPress and other plugins but the theme, when re-enabled, now doesn’t work. I feel like I’ve made a right royal mess of things and will have to engage someone just as l_bush mentioned. I dread to think what it might cost, although admittedly the client will wear most of the cost.

    If you think of anything else, please let me know.

    I have the same problem. My non-responsive web designer block the tools and plug-ins on Dashboard. Could anyone help to bring the tools and plug-ins back?

    Fortunately, I was able to run ‘/wp-admin/export.php’and’/wp-admin/plugins.php. Maybe I have an easy fix.

    Thread Starter proverbs31woman

    (@proverbs31woman)

    I don’t have the ftp access to do that. I’ve had to completely rebuild the site on another install.

Viewing 8 replies - 1 through 8 (of 8 total)
  • The topic ‘Tools section missing from Dashboard’ is closed to new replies.