tools>importWP shows blank screen

Hi,

Sorry to hear you are having issues with the plugin, are you able open up ImportWP page which is displaying the blank screen, then open up your web browsers inspector tools (right click, select inspect) , the panel that opens up click on console, and copy and paste any errors that appear.

Thanks
James

Hi James,
Here’s the errors:

Uncaught ReferenceError: regeneratorRuntime is not defined
    at bundle.js?ver=2.2.0:38
    at Module.<anonymous> (bundle.js?ver=2.2.0:38)
    at n (bundle.js?ver=2.2.0:1)
    at Object.<anonymous> (bundle.js?ver=2.2.0:6)
    at n (bundle.js?ver=2.2.0:1)
    at bundle.js?ver=2.2.0:1
    at bundle.js?ver=2.2.0:1
tools.php?page=importwp:1 Mixed Content: The page at 'https://florapal.org/wp-admin/tools.php?page=importwp' was loaded over HTTPS, but requested an insecure favicon 'https://florapal.org/wp-content/uploads/2018/08/cropped-fp-icon2-32x32.png'. This request has been blocked; the content must be served over HTTPS.
tools.php?page=importwp:1 Mixed Content: The page at 'https://florapal.org/wp-admin/tools.php?page=importwp' was loaded over HTTPS, but requested an insecure favicon 'https://florapal.org/wp-content/uploads/2018/08/cropped-fp-icon2-192x192.png'. This request has been blocked; the content must be served over HTTPS.
Dev

Thanks for your help

What browser and browser version are you using? so i can try and replicate your issue.

Hi James,
Using Google Chrome Version 90.0.4430.212 (Official Build) (64-bit)

Thanks for your help

Thanks, i was hoping you were on some old browser but that is not the case.

The bad thing is i know what the error is, how to resolve it but i cant seem to get the error that you have on a local machine.

Are you able to get me a list of installed plugins / versions by going to tools > Site Health > Info and copy and paste the site info.

Thanks
James

Hope this helps to sort the problem

### wp-core ###

version: 5.4.6
site_language: en_US
user_language: en_US
timezone: +00:00
permalink: /%postname%/
https_status: true
user_registration: 0
default_comment_status: open
multisite: false
user_count: 6
dotorg_communication: true

### wp-paths-sizes ###

wordpress_path: /home/florapal/public_html
wordpress_size: 577.48 MB (605536671 bytes)
uploads_path: /home/florapal/public_html/wp-content/uploads
uploads_size: 589.65 MB (618288928 bytes)
themes_path: /home/florapal/public_html/wp-content/themes
themes_size: 5.10 MB (5347479 bytes)
plugins_path: /home/florapal/public_html/wp-content/plugins
plugins_size: 385.08 MB (403783003 bytes)
database_size: 17.95 MB (18818949 bytes)
total_size: 1.54 GB (1651775030 bytes)

### wp-dropins (1) ###

advanced-cache.php: true

### wp-active-theme ###

name: GeneratePress (generatepress)
version: 3.0.2 (latest version: 3.0.3)
author: Tom Usborne
author_website: https://tomusborne.com
parent_theme: none
theme_features: automatic-feed-links, post-thumbnails, post-formats, woocommerce, title-tag, html5, customize-selective-refresh-widgets, align-wide, responsive-embeds, custom-logo, menus, editor-style, widgets
theme_path: /home/florapal/public_html/wp-content/themes/generatepress

### wp-themes-inactive (3) ###

Twenty Fifteen: version: 2.0, author: the WordPress team (latest version: 2.9)
Twenty Seventeen: version: 1.6, author: the WordPress team (latest version: 2.7)
Twenty Sixteen: version: 1.5, author: the WordPress team (latest version: 2.4)

### wp-plugins-active (38) ###

Akismet Anti-Spam: version: 4.1.6, author: Automattic (latest version: 4.1.9)
Autoptimize: version: 2.8.4, author: Frank Goossens (futtta)
Better Font Awesome: version: 2.0.1, author: Mickey Kay
Chosen for WordPress: version: 0.3, author: Brent Shepherd
CSV Importer: version: 0.3.8, author: Denis Kobozev
Disable Gutenberg: version: 2.4, author: Jeff Starr
Gallery Lightbox Lite: version: 1.0.0.37, author: GhozyLab, Inc.
GP Premium: version: 1.12.3, author: Tom Usborne
ImportWP: version: 2.2.0, author: James Collings <[email protected]>
Insert Headers and Footers: version: 1.6.0, author: WPBeginner
Insert HTML Snippet: version: 1.3.2, author: xyzscripts.com
Insert PHP Code Snippet: version: 1.3.2, author: xyzscripts.com
Media Library Assistant: version: 2.95, author: David Lingren
MLA CSV Data Source Example: version: 1.01, author: David Lingren
Multi-column Tag Map: version: 17.0.14, author: Alan Jackson
Photo Gallery: version: 1.5.75, author: Photo Gallery Team
Relevanssi: version: 4.13.1, author: Mikko Saari
Remove Dashboard Access: version: 1.1.3, author: Drew Jaynes (DrewAPicture)
Responsive Gallery Grid: version: 2.3.6, author: Jules Colle, BDWM
Shortcodes Ultimate: version: 5.10.0, author: Vladimir Anokhin
Simple CSS: version: 1.1.1, author: Tom Usborne
Smush: version: 3.8.4, author: WPMU DEV
Tabby Responsive Tabs: version: 1.2.3, author: cubecolour
Toolset Access: version: 2.8.11, author: OnTheGoSystems
Toolset Types: version: 3.4.10, author: OnTheGoSystems
Toolset Views: version: 3.5.2, author: OnTheGoSystems
Tooltips: version: 7.4.7, author: Tomas | <a href='https://tooltips.org/wordpress-tooltip-plugin/wordpress-tooltip-plugin-document/' target='_blank'>Docs</a> | <a href='https://tooltips.org/faq/' target='_blank'>FAQ</a> | <a href='https://tooltips.org/contact-us' target='_blank'>Premium Support</a> (latest version: 7.5.1)
Velvet Blues Update URLs: version: 3.2.10, author: VelvetBlues.com
Very Simple Contact Form: version: 11.0, author: Guido (latest version: 11.1)
WordPress Importer: version: 0.7, author: wordpressdotorg
WP-Sweep: version: 1.1.3, author: Lester 'GaMerZ' Chan
WP All Export: version: 1.2.7, author: Soflyy (latest version: 1.2.8)
WP All Import: version: 3.5.6, author: Soflyy (latest version: 3.5.7)
WP All Import - Toolset Types Add-On BETA: version: 1.0.0-beta-5.0, author: Soflyy
WP Super Cache: version: 1.7.3, author: Automattic
WP Terms Popup: version: 2.3.0, author: Link Software LLC
WP Ultimate CSV Importer: version: 6.2.4, author: Smackcoders
YYDevelopment - Show Pages ID: version: 1.5.3, author: YYDevelopment

### wp-plugins-inactive (53) ###

Admin Columns: version: 4.2.5, author: AdminColumns.com (latest version: 4.3)
Classic Editor: version: 1.6, author: WordPress Contributors
CM Tooltip Glossary: version: 3.7.2, author: CreativeMindsSolutions
Code Snippets: version: 2.14.1, author: Code Snippets Pro
Collapse-O-Matic: version: 1.7.13, author: twinpictures, baden03
Custom Field Bulk Editor: version: 1.9.1, author: SparkWeb Interactive, Inc.
Database Browser: version: 1.4.4, author: Chris Taylor
Display PHP Version: version: 1.5, author: David Gwyer (latest version: 1.7)
Easy Responsive Tabs: version: 3.1, author: oscitas
Easy Table of Contents: version: 2.0.16, author: Steven A. Zahm (latest version: 2.0.17)
Easy Watermark: version: 1.0.11, author: BracketSpace
Elementor: version: 3.1.1, author: Elementor.com (latest version: 3.2.3)
Flexslider Script: author: (undefined), version: 1.0.0
Force Login: version: 5.5, author: Kevin Vess
Glossary: version: 2.0.13, author: Codeat (latest version: 2.0.19)
Hello Dolly: version: 1.7.2, author: Matt Mullenweg
I Agree! Popups: version: 1.0, author: Jake The Bear
Image Watermark: version: 1.6.6, author: dFactory
Imsanity: version: 2.7.1, author: Exactly WWW
Lightweight Grid Columns: version: 1.0, author: Tom Usborne
medicinal use search: version: 1.0, author: david
Meta Box: version: 5.3.7, author: MetaBox.io (latest version: 5.4.0)
MojoPlug Slide Panel: version: 1.1.2, author: Qumos
myStickymenu: version: 2.4.9, author: Premio (latest version: 2.5.1)
Page scroll to id: version: 1.7.2, author: malihu (latest version: 1.7.3)
Page Templater For Elementor: version: 1.2.9, author: ThemeIsle
Peter's Login Redirect: version: 2.9.7, author: Peter Keung (latest version: 2.9.9)
PHP Compatibility Checker: version: 1.5.0, author: WP Engine
Pluginception: version: 1.3, author: Otto
Really Simple CSV Importer: version: 1.3, author: Takuro Hishikawa
Responsive Tabs: version: 4.0.4, author: WP Darko
Search by ID: version: 1.3, author: Uffe Fey, WordPress consultant
Select plant by taxonomy tag term: version: 1.0, author: David Myers
Simple Popup Manager: version: 1.3.5, author: Benoit Mercusot
Squelch Tabs and Accordions Shortcodes: version: 0.4.2, author: Matt Lowe
Sucuri Security - Auditing, Malware Scanner and Hardening: version: 1.8.24, author: Sucuri Inc. (latest version: 1.8.26)
TablePress: version: 1.12, author: Tobias B?thge
TablePress Extension: DataTables FixedHeader: version: 1.7, author: Tobias B?thge
Tabs Responsive: version: 2.0.6, author: wpshopmart (latest version: 2.1.10)
Toolset Blocks: version: 1.5.2, author: OnTheGoSystems
Toolset Forms: version: 2.6.9, author: OnTheGoSystems
Toolset Layouts: version: 2.6.10, author: OnTheGoSystems
Toolset Module Manager: version: 1.8.6, author: OnTheGoSystems
Tooltips Pro: version: 8.7.2, author: Tomas Zhu
Under Construction: version: 3.82, author: WebFactory Ltd (latest version: 3.88)
UpdraftPlus - Backup/Restore: version: 1.16.46, author: UpdraftPlus.Com, DavidAnderson (latest version: 1.16.56)
W3 Total Cache: version: 2.1.1, author: BoldGrid (latest version: 2.1.2)
WP AutoTerms: version: 2.4.4, author: WP AutoTerms (latest version: 2.4.5)
WP Image Zoom: version: 1.41.1, author: SilkyPress (latest version: 1.46)
WP Migrate DB: version: 1.0.13, author: Delicious Brains (latest version: 2.0.1)
WP Server Stats: version: 1.6.9.1, author: Saumya Majumder, Acnam Infotech (latest version: 1.6.10)
WP show more: version: 1.0.7, author: JAMOS Web Service
WP Tabs: version: 2.0.9, author: ShapedPlugin (latest version: 2.0.10)

### wp-media ###

image_editor: WP_Image_Editor_Imagick
imagick_module_version: 1802
imagemagick_version: ImageMagick 7.0.10-10 Q16 x86_64 2020-07-09 https://imagemagick.org
imagick_limits: 
	imagick::RESOURCETYPE_AREA: 251 GB
	imagick::RESOURCETYPE_DISK: 9.2233720368548E+18
	imagick::RESOURCETYPE_FILE: 37500
	imagick::RESOURCETYPE_MAP: 251 GB
	imagick::RESOURCETYPE_MEMORY: 126 GB
	imagick::RESOURCETYPE_THREAD: 1
gd_version: 2.2.5
ghostscript_version: 9.25

### wp-server ###

server_architecture: Linux 3.10.0-962.3.2.lve1.5.49.el7.x86_64 x86_64
httpd_software: LiteSpeed
php_version: 7.4.16 64bit
php_sapi: litespeed
max_input_variables: 10000
time_limit: 0
memory_limit: 256M
max_input_time: -1
upload_max_size: 192M
php_post_max_size: 192M
curl_version: 7.71.0 OpenSSL/1.1.1d
suhosin: false
imagick_availability: true
htaccess_extra_rules: true

### wp-database ###

extension: mysqli
server_version: 10.3.29-MariaDB
client_version: 10.3.28-MariaDB

### wp-constants ###

WP_HOME: undefined
WP_SITEURL: undefined
WP_CONTENT_DIR: /home/florapal/public_html/wp-content
WP_PLUGIN_DIR: /home/florapal/public_html/wp-content/plugins
WP_MAX_MEMORY_LIMIT: 256M
WP_DEBUG: false
WP_DEBUG_DISPLAY: false
WP_DEBUG_LOG: false
SCRIPT_DEBUG: false
WP_CACHE: true
CONCATENATE_SCRIPTS: undefined
COMPRESS_SCRIPTS: undefined
COMPRESS_CSS: undefined
WP_LOCAL_DEV: undefined
DB_CHARSET: utf8
DB_COLLATE: undefined

### wp-filesystem ###

wordpress: writable
wp-content: writable
uploads: writable
plugins: writable
themes: writable
mu-plugins: writable

Thanks for your help

same here.

Is there any solution?

Thanks