• Resolved simeonmeder

    (@simeonmeder)


    Hi there

    On the mentioned link you see, that I use the Tooltips Plugin.
    But I and the client see that the tooltips keep hiding the text where the tooltip is enabled, which should not be, right?

    What can we change, so this never happens? Thank you for a quick help here!

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Tomas

    (@zhuyi)

    Hi @simeonmeder,

    Thanks for the message. ??

    I will check it and reply you again, thanks, have a good day. ??

    Best Regards,
    Tomas

    Plugin Author Tomas

    (@zhuyi)

    Hi @simeonmeder,

    I have checked your download page, you site look pretty, also I like enfold theme too. ??

    I checked each tooltips terms on your site, when my mouse hover your tooltip terms, I do found tooltips content popup, I can not understand what is the problem? Would you please tell me details with more text, also maybe with a screenshot which can tell me the problem?

    Thanks, have a good day with your family. ??

    Best Regards,
    Tomas

    Thread Starter simeonmeder

    (@simeonmeder)

    HI Tomas

    Thanks for your support so far.

    Here are two screenshots from the issue and also a screenshare video:
    https://we.tl/9uCHqrVAEV

    It happens with every tooltip at the first time i hover over it. As you see in the video the second time you hover over a tooltip it works as it should.

    It happens on different browsers: Chrome, Safari, Firefox, Opera and Internet Explorers, on Windows and Mac.

    Thanks and regards,
    Simeon

    Thread Starter simeonmeder

    (@simeonmeder)

    Dear Thomas
    Unfortunately I didn’t hear back from you concerning this task.

    Can you please check the issue as soon as possible, so we can fix it?

    Many thanks for your support.
    Simeon

Viewing 4 replies - 1 through 4 (of 4 total)
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