Tooltip not work on all page, except in single product

Hi @micolo I have checked your website and you are using another plugin, not ours. If you change it and go back to Joinchat I can help you. ??</img>

I’m using Joinchat Versione 4.5.16 | Di:?Creame. ?Is this?

No my friend, on the web https://www.tessicanapa.com/ you are using “Click to Chat”. Check your dashboard/plugins and install Joinchat.

OMG.. How it’s possible? I’ve change “Click to chat” with yours a few ours ago..I see your plugin in dashboard, can I attach some screen?

You can not directly upload an image here, but you can attach a link to the image, for example here I leave a screenshot of how I see the site https://share.cleanshot.com/dsrdmxhZ

Ok.. https://postimg.cc/3Wdn6Q4G

This is what I see from backend panel..