Tooltip not working

Hi
please give me an example of text that you have in your editor for the tooltip
I see a problem in the html code
CEd

Research done by Elliott et al (2008 {tooltip}[ref.05]{end-texte}Ref.05: Elliott, M.A.; Stauber, C.E.; Koksal, F.; DiGiano, F.A.; Sobsey, M.D. (2008). Reductions of E. coli, echovirus type 12 and bacteriophages in an intermittently operated household-scale slow sand filter. Water Research Vol 42 (10-11) pp.2662 – 2670. (DOI: 10.1016/j.watres.2008.01.016). Available here.{end-tooltip}) using chemical tracer tests, revealed that the intermittently-operated biosand filter operates under near-plug flow conditions.

ok, can you please test with a simple tooltip
{tooltip}reference test{end-texte}This is my test{end-tooltip}

and tell me if it works or not

Hi there,

Yes, that worked! Why would what I’ve done before suddenly stop working though? I’ve been using the previous method (as above) for at least a year without issue.

Oh, and thanks for getting back to me so quickly!

try to remove the brackets ‘[‘ and ‘]’ in your example {tooltip}[ref.05]{…
so it becomes
{tooltip}ref.05{…
tell me if this fixes the problem or not

That does indeed fix the problem. Is there a possible fix for this? I’ve used this same method soooooooo many times that going through and changing all will take hours ??

great to know, I think that I have in mind what causes this.
But I’ll need to work on this, because the Regex are not so easy to use ??

please update to the 2.1.4 version and tell me if all is ok for you

Perfect! You’re a star!!!

One final thing… how can I get the text to fit within the container now? There’s an overflow issue that I cannot figure out how to solve

thank you ??
for the overflow issue, you can add this css code in your page
.tooltipck-tip { height: auto !important; }

this can take place into your theme css if you want

Incredible! Thanks so much for your help