• nickmclamb1

    (@nickmclamb1)


    I’ve had this issue for a while. The top bar is stuck to the top of the page regardless of it being disabled.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Shahin

    (@skalanter)

    Hello @nickmclamb1,

    Thank you for reaching out,

    Where did you disable it?
    Did you disable the top bar through the customizer?

    If so, here’s how to hide it on specific pages:
    1. Please navigate to the backend of your desired page.
    2. In the top right corner, click the “O” icon to open the OceanWP Settings.
    3. Open the “Header” tab.
    4. Under “Display Top Bar,” make sure it’s set to “Disabled.”

    Screenshot: https://postimg.cc/5YzCwgBk.

    I hope it helps.
    Best Regards

    Thread Starter nickmclamb1

    (@nickmclamb1)

    Hey Shahin,

    Yes, I disabled it through the customizer. I’d prefer not to hide it on every individual page vs it working as intended.

    Shahin

    (@skalanter)

    Hello @nickmclamb1,
    Thank you for reaching out,

    If you change the settings on specific pages, you should set them to “default” to inherit from the customizer settings.

    Best Regards

    Thread Starter nickmclamb1

    (@nickmclamb1)

    So just let it be bugged in the customizer?

    Hello @nickmclamb1,

    Thank you for reaching out,

    It seems that you have some doubts about how these two places work.
    Here are general explanations that I hope will help clear up the confusion:

    There are two places; one is in the Customizer, and the other is under the page settings. If you set any option in OceanWP Settings for a specific page, it will override the settings from the Customizer. If you leave all OceanWP Settings on the backend of the pages at their default, then all settings will be controlled by the Customizer.
    This is how the Customizer and metaboxes work.

    For additional information regarding OceanWP Settings and Customizer, kindly refer to and follow the articles below:
    https://docs.oceanwp.org/category/826-oceanwp-settings
    https://docs.oceanwp.org/category/35-customizer

    Please Remember: If you make any changes in these two places and they are not applied, it means that your site is cached, and you will not see the changes. To resolve this, you must clear all levels of cache, including cookies, CDN, host cache, plugin cache, and browser cache. Then, check the site again.

    I hope it helps.
    Best Regards

    Thread Starter nickmclamb1

    (@nickmclamb1)

    I’m coming back to this topic since the problem persists. Thankfully, using the specific page settings I could completely disable the top bar when it was stuck. However, now I would like to re-activate the top bar, but the customizer isn’t saving the content and now I just have an empty yellow top bar.

    Thread Starter nickmclamb1

    (@nickmclamb1)

    Nevermind, I think I might have fixed the issue.

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Top Bar is stuck, can’t hide it’ is closed to new replies.