Hey @akiow17,
We would need more information in order to help with this issue.
Can you please provide the following details here so we can help with this?via support ticket?
* Did you get any error messages?
* Is this happening when you’re logged in or logged out? It would be ideal if you test both logged in/out + incognito mode on the browser you’re using.
* Which browser are you using?
* What’s the operating system used? (Mac, Windows, Linux, etc)
Would you mind recording a short video of this issue using?https://www.loom.com/?and sending it to us so we can investigate?
In order to troubleshoot further, please follow our troubleshooting guidelines:?https://usecaddy.com/docs/troubleshooting/troubleshooting-caddy
Thanks,
P.s: you can always rely on creating support tickets created at?https://usecaddy.com/contact-us
