• I am using woocommerce and cannot seem to get rid of the little bar at the top that says “page contents”

    Please help!

    Thanks!

Viewing 7 replies - 1 through 7 (of 7 total)
  • Moderator t-p

    (@t-p)

    Have you tried:

    -deactivating ALL plugins temporarily to see if this resolves the problem. If this works, re-activate them individually (one-by-one) to find the problematic plugin(s). If you can’t get into your admin dashboard, try deactivating via FTP or SFTP or whatever file management application your host provides. If applicible, also remember to deactivate any plugins in the mu-plugins folder. The easiest way is to rename that folder to mu-plugins-old.
    – To rule out any theme-specific issue, try switching to the unedited default theme for a moment using the WP dashboard. If you don’t have access to your admin area, you can switch to the default theme by renaming your current theme’s folder in wp-content/themes and adding “-old” to the end of the folder name using via FTP or SFTP or whatever file management application your host provides. Alternately, you can remove other themes except the default theme. That will force your site to use it.
    resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems (because the hooks remain unless plugins completely removed or some plugins stick around in cached files. So by renaming the folder, you break them and force them inactive).

    pbronx:

    Can you supply a URL where the “page contents” is displayed. If not, maybe a link to a screenshot?

    Tara:

    I don’t think your answer is applicable at this stage. If it is a WooCommerce issue, sure, disabling the plugin will get rid of the message but how are we then going to debug it. I suspect the described problem is just a theme/template thing.

    Thread Starter pbronx

    (@pbronx)

    I will try the plugin thing thanks all!

    There is this chunk of HTML near the top of every page:

    <html>
    	<head>
    		<meta name="msvalidate.01" content="39619CEA542AC8DD96EDE63248C3265A" />
    
    	</head>
    	<body>
    		page contents
    	</body>
    </html>

    I suspect you or maybe your designer has inserted that code into your header.php file. It should have been edited before insertion, probably leaving just the meta tag in there

    Thread Starter pbronx

    (@pbronx)

    Any idea on how to remove it?

    Take a look at your theme’s header.php file, I think it will be in there.

    Thread Starter pbronx

    (@pbronx)

    Thank you very much!

Viewing 7 replies - 1 through 7 (of 7 total)
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