• Resolved MichLevy

    (@michlevy)


    The top padding of the body, on every page, has disappeared (seems to be at zero now). Even with the plug in, I am unable to find any settings to adjust. It really looks much less nice this way, and if I’m not able to fix it, I may need to find another theme. Thanks.

    The page I need help with: [log in to see the link]

Viewing 10 replies - 1 through 10 (of 10 total)
  • Moderator James Huff

    (@macmanx)

    Have you modified the theme in any way, from directly modifying the theme files, to making a child theme, to even just adding Additional CSS in the Customizer?

    Thread Starter MichLevy

    (@michlevy)

    Not that I”m aware of.

    Moderator James Huff

    (@macmanx)

    If you re-install the Twenty Twenty theme, does the problem continue?

    Thread Starter MichLevy

    (@michlevy)

    Will I lose all my settings?

    Moderator James Huff

    (@macmanx)

    You’ll lose anything set in the Customizer for the theme, that’s all.

    Thread Starter MichLevy

    (@michlevy)

    Re-installing didn’t make a difference.

    Moderator James Huff

    (@macmanx)

    Are you using any layout plugins, like Elementor?

    Thread Starter MichLevy

    (@michlevy)

    No, I haven’t been. Maybe I’m missing something, but I don’t think that’s the issue. The issue is that the theme, on every page, has lost the top padding on the body, underneath the header. Have you looked at the link I sent? Is there someone who might have a more substantial response? Might it be a bug? Is there a way I can address this issue and move on? Thanks.

    Moderator James Huff

    (@macmanx)

    I have looked at it, and that’s absolutely not something that can happen without either the theme being modified or a layout plugin overriding it.

    Does it look properly with:

    1. A fresh, unmodified, copy of the Twenty Twenty theme?
    2. All plugins deactivated?

    We need truthful answers on those to assist you with narrowing down the cause.

    Thread Starter MichLevy

    (@michlevy)

    Excellent. Thank your for the timely, informative response. And which also clarifies: I thought you were saying that a layout plug in could *fix* the problem, rather than create it.

    I had no layout plug in installed. Perhaps it’s possible that I “modified the theme” without knowing what you mean by that? I did customize, but did not go into any coding. I had not been in the theme editor.

    With this input, and looking up how to achieve a “fresh, unmodified” copy of the theme, the problem has now gone away. We don’t actually know what caused it, so I hope it doesn’t come back. Thank you for the help.

Viewing 10 replies - 1 through 10 (of 10 total)
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