Top referring domains no longer working

  • Resolved fijisunshine

    (@fijisunshine)


    5 months, 3 weeks ago

    Great plugin!

    Recently, nothing is showing on the “Audience” page under “Top Referring Domains”. For example, before this issue recently occurred, when a user would visit the site via a Google search, Google would appear under “Top Referring Domains”.

    But recently, there are no entries under “Top Referring Domains”. But there are definitely users coming to the site through Google, Yahoo, etc.

    Any suggestions as to what could be the cause of this issue?

    Thank you

Viewing 2 replies - 16 through 17 (of 17 total)

  • Hi @fijisunshine,

    Thank you for your cooperation and patience, as we work to resolve this issue.

    To help us investigate further, could you please use the Query Monitor plugin to provide the current queries being executed for that section? If providing admin access isn’t feasible, sharing these details will greatly help us pinpoint the problem.

    Please feel free to send this information to [email protected], along with the topic URL for reference.

    We truly appreciate your cooperation and understanding, and look forward to resolving this matter.

    Best,
    Sania

    Hi @fijisunshine,

    Please disregard the previous message.

    The issue you encountered with the “Top Referring Domains” section has already been addressed and will be resolved in the next version. There’s no further action needed on your end.

    Thank you for your patience, and we appreciate your understanding as we work on delivering this update.

    Best regards.

Viewing 2 replies - 16 through 17 (of 17 total)
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