top review bar is no longer displaying (after upgrade to 2.0.6)

Hi @avagolf

It seems the issue is related to the one you mentioned in another thread:

https://www.ads-software.com/support/topic/review-form-edits-not-displaying-elementor/#post-18209253

At your convenience, please check if deactivating and reactivating the plugin resolves the issue.

Thank you for your patience and support!

OK, im not totally sure its the same issue (the other bug is related to the actual review submission form), but yes, maybe localized to my site somehow. I will try deactivate/reactivate tomorrow and report back.

Hi, just a little more info. I dont believe the issue is localized to my site. See two different webpages with the ReviewX elementor widget inserted:
1. https://www.avalongolf.co/product/performance-mens-7-inch-golf-shorts-blue/
2. https://www.avalongolf.co/product/performance-golf-rope-hat-in-white-navy/

You will see in the first link, it displays correctly. However in the 2nd link, it does not.

I wonder if its an issue with the elementor widget. I should mention, i used the Copy and Paste feature to paste the ReviewX widget from one page to another (the page i pasted too is the 2nd link above that is not displaying).

When i inspect the page (from the 2nd link). i can see it shows the div class for the elementor-widget-rx-review-widget in the code – however it doesnt display… Im not the MOST technical, however i do believe this is a bug somewhere in the reviewX widget?

Also, something else weird, pelase see this page (doesnt even show the reviews or the reviewX widget). It looked fine previously until i copied and pasted the reviewX widget from another page. Now it just doesnt display: https://www.avalongolf.co/product/mens-ankle-golf-socks/

I look forward to hearing back

• This reply was modified 2 months, 1 week ago by Mike.
• This reply was modified 2 months, 1 week ago by Mike.
• This reply was modified 2 months, 1 week ago by Mike.

Hi @avagolf

Apologies for the inconvenience our plugin is causing you. Since you’ve shared the access with us, our team is working diligently to address each of your issues one by one.

We truly appreciate your patience and understand how frustrating delays can be. While our growing user base can sometimes affect response times, we are fully committed to resolving all concerns, including those beyond our plugin.

Thank you for bringing this to our attention. We hope to regain your trust and assist you further.

Best regards,
Sakhawat, Team ReviewX

Thank you! I appreciate your help and effort and look forward to hearing back.

Hi @avagolf ,

I hope you’re doing great and thanks for your immense patience.
The issue has been resolved, would you please check at your end and let us know?

Best regards,
Sabbir, Team ReviewX

Thank you guys. I just checked and it looks like the top review summary bar is displaying correctly on all pages i viewed (including the ones listed above that had issues previously).

Thank you! You can mark this as resolved ??

Hi @avagolf ,

Thanks for your confirmation, Mike. I am marking the topic as resolved.

Best wishes,
Sabbir, Team ReviewX