‘Total’ amount pass to Stripe Payment

  • Resolved srhegu

    (@srhegu)


    2 months, 4 weeks ago

    Hello, For an order form, I added ‘Total’ field into the form and it is working fine. The correct total amount be calculated automatically based on unit price and quantity. Then I created another field called ‘Total with Tax’, calculation is activated, formula be maintained such as ‘1.10*Total Amount field’. This ‘Total with Tax’ field showing correct amount with Tax. But this ‘Total with Tax’ field amount not be passed to Stripe payment. Stripe still retrive the ‘Total’ field amount. Please advise where could be the problem. thanks.

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  • Plugin Support Ralden Souza

    (@rsouzaam)

    Hi @srhegu,

    Thanks for reaching out!

    It seems that you are using our Calculations addon, which is available with the paid version of WPForms.

    If you have an active license subscription with us, could you please submit a support ticket through the WPForms account dashboard when you have a chance? From there, our support team will be able to take a closer look at your request. 

    I apologize that we’re not able to respond to paid version questions here in the www.ads-software.com support forums for the free version, but really appreciate your help!

    Thanks!

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