Total cart adding extra zeros

  • Resolved myhappyidea

    (@myhappyidea)


    3 years ago

    Hi!
    I am configuring a calendar + events plugin (the normal versions), everything works ok except for a small but disturbing thing. Even though the ticket has the right price (for example 30 euros), the text right next to the quantity / add to cart text adds two extra zeros to the total.
    When you go to the cart it shows 30, but it should not show 3000 as the total.
    https://www.awesomescreenshot.com/image/22164153?key=ed4a2de64b46ec7b60d5471084c49ca8
    Here is a screenshot.
    Has anyone had this problem=?
    Thanks in advance!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Marho

    (@matumu)

    Hi there,

    Thanks for reaching out. I’d be happy to help with your question.

    1. Can you please share your system information so we can understand what plugins are that you’re using. Any information on how to replicate it will be super valuable as it’ll help us, most likely, find the source of the issue. And as a result, help you in the meantime and ultimately fix the issue.

    2. Are you using WooCommerce with Event Tickets Plus? If so, I’d highly recommend you open a new ticket on our premium support platform. As a license holder, you have access to premium support and my colleagues will be able to better support you there. For the time being if you can share your currency settings, and the decimal and thousands separators as well.

    Thank you and best regards,

    Marho

    Hi again,

    We haven’t heard from you in a while, so I’m going to mark this as resolved. Feel free to start a new thread if you have any more questions!

    Best,
    Juan.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Total cart adding extra zeros’ is closed to new replies.