• Resolved mgustaf

    (@mgustaf)


    Hello,

    I have a problem with the total cost calculation.

    For some reason, total cost shows the wrong amount.

    See example image here: https://imgur.com/a/CNzgLlI

    The image shows that shipping cost is 148,40 and products 1394,00. This should be 1542,4 or if rounded 1542. Instead, it shows 1543,00?

    Why is this happening and what can I do about it?

    • This topic was modified 6 years, 7 months ago by mgustaf.
    • This topic was modified 6 years, 7 months ago by mgustaf.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Rynald0s

    (@rynald0s)

    Automattic Happiness Engineer

    Hi, @mgustaf!

    Please go here: “WooCommerce > Settings > Tax” settings and enable the following setting:

    Screen Shot on 2018 01 22 at 09 07 23

    .. then see if that resolves the issue.

    Cheers!

    Thread Starter mgustaf

    (@mgustaf)

    Hello! I tried this but still got the same issue. Any other idea?

    Moderator Hari Shanker R

    (@harishanker)

    Hi @mgustaf

    Is the problem still present? Can you see if other products in your site have the problem? Or, is it just this product that is throwing errors?

    I would like to learn more about your site to help you with troubleshooting. Could you please send me a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, you can paste it here in the reply and send it to us.

    Thanks!

    Rynald0s

    (@rynald0s)

    Automattic Happiness Engineer

    Howdy!

    We haven’t heard back from you in a while, so I’m going to go ahead and mark this thread as resolved. If you have any other questions please start a new thread.

    Cheers!

Viewing 4 replies - 1 through 4 (of 4 total)
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