Hello @tizcano,
Thank you for your feedback, we are always in touch with our users, and we respond to 100% of the requests that we receive.
I just checked the system using your order number and email, and did not find a single registered request.
This can happen if:
- there were typos when entering the email address
- you used a different email
- the email has problems with anti-spam systems
- there was an error sending data from the support form
Please re-fill the contact form here: https://woobewoo.com/contact-us/
Or contact support directly via email: [email protected]
Also please provide a link to the page where you initially filled out the feedback form.
We will also duplicate this message to the email you used to register.