Total order incorrect
-
Hello,
We’ve found an incorrect total amount in a Woocommerce order. It seems the payment in PayPal was correct, but for a reason we can’t found, in Woocommerce is not appearing the correct total order.
The total order should be 13,98€ and not 23,69€.
This is not a general problem, the other orders are correct. This mistake happened only a few times.
Any idea about what is causing this issue and how to fix it?
The page I need help with: [log in to see the link]
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Hi there ??
That’s strange! In order to help you to troubleshoot this issue, please share the following WooCommerce logs:
- System Status: found under WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.
- Error log: found under WooCommerce > System Status > Logs
Thank you!
Hello Gabriel, thank you for your help.
Here you have:
1) SYSTEM REPORT:
`
### WordPress Environment ###WordPress address (URL): https://store.cunipic.com
Site address (URL): https://store.cunipic.com
WC Version: 5.5.1
REST API Version: ? 5.5.1
WC Blocks Version: ? 5.3.2
Action Scheduler Version: ? 3.2.1
WC Admin Version: ? 2.4.1
Log Directory Writable: ?
WP Version: ? 5.7.2 – Hay una versión nueva de WordPress disponible (5.8)
WP Multisite: –
WP Memory Limit: 524 MB
WP Debug Mode: –
WP Cron: ?
Language: es_ES
External object cache: –### Server Environment ###
Server Info: Apache
PHP Version: 7.4.22
PHP Post Max Size: 32 MB
PHP Time Limit: 600
PHP Max Input Vars: 100000
cURL Version: 7.29.0
NSS/3.53.1SUHOSIN Installed: –
MySQL Version: 5.5.5-10.3.31-MariaDB
Max Upload Size: 16 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?### Database ###
WC Database Version: 5.5.1
WC Database Prefix: store_
Tama?o total de la base de datos: 381.51MB
Tama?o de los datos de la base de datos: 252.80MB
Tama?o del índice de la base de datos: 128.71MB
store_woocommerce_sessions: Datos: 6.02MB + índice: 0.19MB + Motor InnoDB
store_woocommerce_api_keys: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
store_woocommerce_attribute_taxonomies: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
store_woocommerce_downloadable_product_permissions: Datos: 0.02MB + índice: 0.06MB + Motor InnoDB
store_woocommerce_order_items: Datos: 1.52MB + índice: 0.22MB + Motor InnoDB
store_woocommerce_order_itemmeta: Datos: 9.52MB + índice: 6.03MB + Motor InnoDB
store_woocommerce_tax_rates: Datos: 0.02MB + índice: 0.06MB + Motor InnoDB
store_woocommerce_tax_rate_locations: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
store_woocommerce_shipping_zones: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
store_woocommerce_shipping_zone_locations: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
store_woocommerce_shipping_zone_methods: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
store_woocommerce_payment_tokens: Datos: 0.05MB + índice: 0.02MB + Motor InnoDB
store_woocommerce_payment_tokenmeta: Datos: 0.08MB + índice: 0.09MB + Motor InnoDB
store_woocommerce_log: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
cerber_acl: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
cerber_blocks: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
cerber_countries: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
cerber_lab: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
cerber_lab_ip: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
cerber_lab_net: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
cerber_log: Datos: 0.17MB + índice: 0.16MB + Motor InnoDB
cerber_qmem: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
cerber_traffic: Datos: 0.27MB + índice: 0.05MB + Motor InnoDB
store_actionscheduler_actions: Datos: 16.05MB + índice: 21.17MB + Motor InnoDB
store_actionscheduler_claims: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
store_actionscheduler_groups: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
store_actionscheduler_logs: Datos: 10.02MB + índice: 8.03MB + Motor InnoDB
store_adtribes_my_conversions: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
store_affiliate_wp_affiliatemeta: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
store_affiliate_wp_affiliates: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
store_affiliate_wp_campaigns: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
store_affiliate_wp_coupons: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
store_affiliate_wp_creatives: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
store_affiliate_wp_customermeta: Datos: 0.06MB + índice: 0.03MB + Motor InnoDB
store_affiliate_wp_customers: Datos: 0.08MB + índice: 0.06MB + Motor InnoDB
store_affiliate_wp_lifetime_customers: Datos: 0.06MB + índice: 0.02MB + Motor InnoDB
store_affiliate_wp_mlm_connections: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
store_affiliate_wp_payouts: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
store_affiliate_wp_referralmeta: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
store_affiliate_wp_referrals: Datos: 0.45MB + índice: 0.02MB + Motor InnoDB
store_affiliate_wp_rest_consumers: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
store_affiliate_wp_sales: Datos: 0.06MB + índice: 0.02MB + Motor InnoDB
store_affiliate_wp_visits: Datos: 1.52MB + índice: 0.16MB + Motor InnoDB
store_cerber_files: Datos: 13.56MB + índice: 0.00MB + Motor InnoDB
store_cerber_sets: Datos: 2.50MB + índice: 0.00MB + Motor InnoDB
store_cerber_uss: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
store_commentmeta: Datos: 0.20MB + índice: 0.23MB + Motor InnoDB
store_comments: Datos: 2.52MB + índice: 1.72MB + Motor InnoDB
store_csp3_subscribers: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
store_feedmanager_channel: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
store_feedmanager_country: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
store_feedmanager_feed_status: Datos: 0.02MB + índice: 0.06MB + Motor InnoDB
store_feedmanager_field_categories: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
store_feedmanager_product_feed: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
store_feedmanager_product_feedmeta: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
store_feedmanager_source: Datos: 0.02MB + índice: 0.06MB + Motor InnoDB
store_icl_content_status: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
store_icl_core_status: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
store_icl_flags: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
store_icl_languages: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
store_icl_languages_translations: Datos: 0.20MB + índice: 0.13MB + Motor InnoDB
store_icl_locale_map: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
store_icl_message_status: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
store_icl_mo_files_domains: Datos: 0.06MB + índice: 0.02MB + Motor InnoDB
store_icl_node: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
store_icl_reminders: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
store_icl_strings: Datos: 3.52MB + índice: 5.41MB + Motor InnoDB
store_icl_string_batches: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
store_icl_string_packages: Datos: 0.06MB + índice: 0.00MB + Motor InnoDB
store_icl_string_pages: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
store_icl_string_positions: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
store_icl_string_status: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
store_icl_string_translations: Datos: 2.52MB + índice: 1.80MB + Motor InnoDB
store_icl_string_urls: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
store_icl_translate: Datos: 0.08MB + índice: 0.02MB + Motor InnoDB
store_icl_translate_job: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
store_icl_translations: Datos: 0.36MB + índice: 0.94MB + Motor InnoDB
store_icl_translation_batches: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
store_icl_translation_downloads: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
store_icl_translation_status: Datos: 0.23MB + índice: 0.08MB + Motor InnoDB
store_imagify_files: Datos: 0.02MB + índice: 0.08MB + Motor InnoDB
store_imagify_folders: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
store_links: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
store_options: Datos: 18.02MB + índice: 1.25MB + Motor InnoDB
store_pmxi_files: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
store_pmxi_hash: Datos: 0.05MB + índice: 0.00MB + Motor InnoDB
store_pmxi_history: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
store_pmxi_images: Datos: 0.05MB + índice: 0.00MB + Motor InnoDB
store_pmxi_imports: Datos: 0.11MB + índice: 0.00MB + Motor InnoDB
store_pmxi_posts: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
store_pmxi_templates: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
store_postmeta: Datos: 100.47MB + índice: 41.13MB + Motor InnoDB
store_posts: Datos: 34.53MB + índice: 19.94MB + Motor InnoDB
store_rank_math_404_logs: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
store_rank_math_analytics_gsc: Datos: 0.02MB + índice: 0.06MB + Motor InnoDB
store_rank_math_analytics_objects: Datos: 0.08MB + índice: 0.02MB + Motor InnoDB
store_rank_math_internal_links: Datos: 0.06MB + índice: 0.02MB + Motor InnoDB
store_rank_math_internal_meta: Datos: 0.05MB + índice: 0.00MB + Motor InnoDB
store_rank_math_redirections: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
store_rank_math_redirections_cache: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
store_sd_subscribers: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
store_stock_log: Datos: 12.52MB + índice: 0.00MB + Motor InnoDB
store_termmeta: Datos: 0.11MB + índice: 0.16MB + Motor InnoDB
store_terms: Datos: 0.06MB + índice: 0.03MB + Motor InnoDB
store_term_relationships: Datos: 0.19MB + índice: 0.14MB + Motor InnoDB
store_term_taxonomy: Datos: 0.06MB + índice: 0.06MB + Motor InnoDB
store_toolset_associations: Datos: 0.02MB + índice: 0.05MB + Motor InnoDB
store_toolset_post_guid_id: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
store_toolset_relationships: Datos: 0.02MB + índice: 0.08MB + Motor InnoDB
store_toolset_type_sets: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
store_usermeta: Datos: 4.48MB + índice: 5.98MB + Motor InnoDB
store_users: Datos: 0.16MB + índice: 0.14MB + Motor InnoDB
store_wcs_payment_retries: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
store_wc_admin_notes: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
store_wc_admin_note_actions: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
store_wc_category_lookup: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
store_wc_customer_lookup: Datos: 0.16MB + índice: 0.13MB + Motor InnoDB
store_wc_download_log: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
store_wc_gpf_render_cache: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
store_wc_order_coupon_lookup: Datos: 0.06MB + índice: 0.06MB + Motor InnoDB
store_wc_order_product_lookup: Datos: 0.39MB + índice: 0.36MB + Motor InnoDB
store_wc_order_stats: Datos: 0.23MB + índice: 0.23MB + Motor InnoDB
store_wc_order_tax_lookup: Datos: 0.16MB + índice: 0.14MB + Motor InnoDB
store_wc_product_meta_lookup: Datos: 0.06MB + índice: 0.09MB + Motor InnoDB
store_wc_reserved_stock: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
store_wc_tax_rate_classes: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
store_wc_webhooks: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
store_woocommerce_gpf_google_taxonomy: Datos: 1.52MB + índice: 0.00MB + Motor InnoDB
store_wpfm_backup: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
store_wpmailsmtp_tasks_meta: Datos: 0.05MB + índice: 0.00MB + Motor InnoDB
store_wsal_metadata: Datos: 5.52MB + índice: 10.06MB + Motor InnoDB
store_wsal_occurrences: Datos: 0.33MB + índice: 0.48MB + Motor InnoDB### Post Type Counts ###
acf-field: 10
acf-field-group: 2
attachment: 3594
custom-css-js: 2
custom_css: 2
elementor_font: 3
elementor_library: 16
elementor_snippet: 1
elementskit_content: 1
fgf_master_log: 44
fgf_rules: 26
groovy_menu_preset: 1
jet-menu: 3
nav_menu_item: 247
page: 41
post: 4
product: 211
product_variation: 153
revision: 572
seedprod: 1
shop_coupon: 130
shop_order: 2415
shop_order_refund: 62
shop_subscription: 121
view: 1
view-template: 1
wc_custom_statuses: 7
wc_order_email: 1
wc_order_status: 11
wfcm_file_event: 55244
wp-types-group: 1### Security ###
Secure connection (HTTPS): ?
Hide errors from visitors: ?### Active Plugins (42) ###
WPML Multilingual CMS: por OnTheGoSystems – 4.4.10
Advanced Custom Fields: por Delicious Brains – 5.9.8
AffiliateWP – Lifetime Commissions: por Sandhills Development
LLC – 1.5AffiliateWP: por Sandhills Development
LLC – 2.7.2AffiliateWP MLM: por Christian Freeman – 1.1.5
AffiliateWP – Order Details For Affiliates: por Sandhills Development
LLC – 1.2Akismet Anti-Spam: por Automattic – 4.1.10
Plugin personalitzat del lloc: por Joan Llompart –
Cookie Notice & Compliance for GDPR / CCPA: por Hu-manity.co – 2.1.0
Simple Custom CSS and JS: por SilkyPress.com – 3.37
Customer Reviews for WooCommerce: por CusRev – 4.20
Google Tag Manager for WordPress: por Thomas Geiger – 1.13.1
Pasarela de pago PayPal Express Checkout para WooCommerce: por WebToffee – 1.2.8
Elementic: por Gabriel Carvalho Gama – 1.0
Elementor Pro: por Elementor.com – 3.1.1
Elementor: por Elementor.com – 3.3.0
Facebook for WooCommerce: por Facebook – 2.6.1
Free Gifts for WooCommerce: por FantasticPlugins – 6.9
Imagify: por WP Media – 1.10
Mautic WooCommerce Marketing Automation: por MakeWebBetter – 2.2.0
Max Mega Menu: por megamenu.com – 2.9.4
Post Duplicator: por Metaphor Creations – 2.23
Rank Math SEO: por Rank Math – 1.0.68
UpdraftPlus – Backup/Restore: por UpdraftPlus.Com
DavidAnderson – 1.16.59Checkout Field Editor for WooCommerce: por ThemeHigh – 1.4.8
WooCommerce All Products For Subscriptions: por SomewhereWarm – 3.1.29
WooCommerce Servired/RedSys Spain Gateway: por José Conti – 16.0.1
WooCommerce Stripe Gateway: por WooCommerce – 5.2.3
WooCommerce Multilingual: por OnTheGoSystems – 4.11.6
Advanced Order Export For WooCommerce (Pro): por AlgolPlus – 3.1.8
WooCommerce Order Status Manager: por SkyVerge – 1.13.2
WooCommerce Google Product Feed: por Ademti Software Ltd. – 10.1.3 (la actualización a la versión 10.1.5 está disponible)
WooCommerce Stock Manager: por StoreApps – 2.6.0
WooCommerce Subscriptions: por WooCommerce – 3.1.3 (la actualización a la versión 3.1.4 está disponible)
WooCommerce Table Rate Shipping: por Bolder Elements – 4.2.1
WooCommerce: por Automattic – 5.5.1 (la actualización a la versión 5.5.2 está disponible)
WP All Import Pro: por Soflyy – 4.6.5
WP Mail SMTP: por WPForms – 2.9.0
WP Product Feed Manager: por Michel Jongbloed – 1.33.0
WP All Import – WooCommerce Add-On Pro: por Soflyy – 3.2.6
WPML String Translation: por OnTheGoSystems – 3.1.8
WPML Translation Management: por OnTheGoSystems – 2.10.6### Inactive Plugins (1) ###
WP Rocket: por WP Media – 3.6.1
### Dropin Plugins (2) ###
advanced-cache.php: advanced-cache.php
maintenance.php: maintenance.php### Settings ###
API Enabled: –
Force SSL: –
Currency: EUR (€)
Currency Position: right
Thousand Separator: .
Decimal Separator: ,
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
subscription (subscription)
variable (variable)
variable subscription (variable-subscription)Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)Connected to WooCommerce.com: ?
### WC Pages ###
Base de la tienda: #73 – /tienda/
Carrito: #74 – /carrito/
Finalizar compra: #75 – /finalizar-compra/
Mi cuenta: #76 – /mi-cuenta/
Términos y condiciones: #1086 – /condiciones-de-venta/### Theme ###
Name: Hello Elementor Child
Version: 1.0.1
Author URL: https://elementor.com/
Child Theme: ?
Parent Theme Name: Hello Elementor
Parent Theme Version: 2.4.1
Parent Theme Author URL: https://elementor.com/?utm_source=wp-themes&utm_campaign=author-uri&utm_medium=wp-dash
WooCommerce Support: ?### Templates ###
Overrides: –
### WooCommerce Google Product Feed feeds ###
google: Google merchant centre product feed
??Type: google
??Category filter: –
??Categories: –### WooCommerce Google Product Feed options ###
Include variations in feed: Enabled
Send “item group ID”: Enabled
Expanded schema markup: –
Debug key: eb7e3801-69c2-43a1-8dcf-cb37af0c9a4b### WooCommerce Google Product Feed fields ###
Title: Pre-populates from product product_title.
Product description: Main product description (full preferred) plus variation description
Condition: Defaults to “new”.
Manufacturer Part Number (MPN): Pre-populates from product sku.
Product Type: Pre-populates from product_cat taxonomy.
Google Product Category:
Identifier exists flag: Defaults to “included”.
Custom label 0: Defaults to “Categoria”. Pre-populates from product_cat taxonomy.
Availability (in stock products): Defaults to “in stock”.
Availability (backordered products): Defaults to “in stock”.
Availability (out of stock products): Defaults to “out of stock”.### Suscripciones ###
WCS_DEBUG: ? No
Subscriptions Mode: ? Activo
Subscriptions Live URL: https://store.cunipic.com
Subscription Statuses: wc-active: 10
wc-pending-cancel: 1
wc-pending: 4
wc-on-hold: 23
wc-cancelled: 83WooCommerce Account Connected: ? Yes
Active Product Key: ? Yes
Report Cache Enabled: ? Si
Cache Update Failures: ? 0 fallo### Configuración de la tienda ###
Country / State: Espa?a — Barcelona
### Suscripciones por pasarela de pago ###
PayPal Express: wc-active: 2
wc-cancelled: 5
wc-on-hold: 4other: wc-pending: 1
Redsys redirección (por José Conti): wc-active: 3
wc-cancelled: 45
wc-on-hold: 11
wc-pending: 2Stripe: wc-active: 5
wc-cancelled: 20
wc-on-hold: 7
wc-pending: 1
wc-pending-cancel: 1### Compatibilidad de pasarelas de pago ###
Redsys redirección (por José Conti): products
tokenization
refunds
subscriptions
subscription_cancellation
subscription_suspension
subscription_reactivation
subscription_amount_changes
subscription_date_changes
subscription_payment_method_change
subscription_payment_method_change_customer
subscription_payment_method_change_admin
multiple_subscriptions
yith_subscriptions
yith_subscriptions_scheduling
yith_subscriptions_pause
yith_subscriptions_multiple
yith_subscriptions_payment_date
yith_subscriptions_recurring_amountStripe: products
refunds
tokenization
add_payment_method
subscriptions
subscription_cancellation
subscription_suspension
subscription_reactivation
subscription_amount_changes
subscription_date_changes
subscription_payment_method_change
subscription_payment_method_change_customer
subscription_payment_method_change_admin
multiple_subscriptions
pre-ordersPayPal Express: products
refunds
subscriptions
subscription_cancellation
subscription_reactivation
subscription_suspension
subscription_amount_changes
subscription_date_changes
multiple_subscriptions### All Products for WooCommerce Subscriptions ###
Template Overrides: –
### Action Scheduler ###
Complete: 50.504
Oldest: 2021-07-13 07:18:08 +0200
Newest: 2021-08-12 09:35:34 +0200Failed: 2
Oldest: 2020-11-03 17:37:56 +0100
Newest: 2020-11-13 13:28:59 +0100Pending: 13
Oldest: 2021-08-12 13:48:56 +0200
Newest: 2021-09-06 11:51:24 +0200### Status report information ###
Generated at: 2021-08-12 09:35:51 +02:00
2) About the error log, there are personal data from the customer so I’m working to delete them before I post it here. Is there a way to send it without making it public?
Hello again,
Here is the log information about the order:
2021-08-10T07:31:31+00:00 DEBUG <------------------- WebToffee PayPal Express Payment ( Setting Express Checkout ) -------------------> stdClass Object ( [METHOD] => SetExpressCheckout [RETURNURL] => https://store.cunipic.com/wc-api/Eh_PayPal_Express_Payment/?c=express_details&express=false&p=https://store.cunipic.com/finalizar-compra/ [CANCELURL] => https://store.cunipic.com/carrito/?cancel_order=true&order=wc_order_TaerAdoacnSTZ&order_id=72155&redirect=https%3A%2F%2Fstore.cunipic.com%2Ffinalizar-compra%2F&_wpnonce=76d4c60393&cancel_express_checkout=cancel [ADDROVERRIDE] => [BRANDNAME] => STORE CUNIPIC [HDRIMG] => [LOGOIMG] => [SOLUTIONTYPE] => Sole [CUSTOMERSERVICENUMBER] => [LOCALECODE] => es_ES [LANDINGPAGE] => Billing [L_PAYMENTREQUEST_0_NAME0] => Naturaliss heno Orchard Grass con manzana 500 g x 1 [L_PAYMENTREQUEST_0_DESC0] => [L_PAYMENTREQUEST_0_AMT0] => 4.55 [L_PAYMENTREQUEST_0_ITEMURL0] => https://store.cunipic.com/producto/naturaliss-heno-orchard-grass-con-manzana-500-g/ [L_PAYMENTREQUEST_0_NAME1] => Hierba fresca Naturaliss con trébol persa x 1 [L_PAYMENTREQUEST_0_DESC1] => [L_PAYMENTREQUEST_0_AMT1] => 2.72 [L_PAYMENTREQUEST_0_ITEMURL1] => https://store.cunipic.com/producto/hierba-fresca-naturaliss-trebol/ [L_PAYMENTREQUEST_0_NAME2] => Naturaliss Immunity Herbs Snack 50 g Cunipic x 1 [L_PAYMENTREQUEST_0_DESC2] => [L_PAYMENTREQUEST_0_AMT2] => 2.73 [L_PAYMENTREQUEST_0_ITEMURL2] => https://store.cunipic.com/producto/naturaliss-immunity-herbs-snack-50-g-cunipic/ [L_PAYMENTREQUEST_0_NAME3] => Extra line item [L_PAYMENTREQUEST_0_DESC3] => [L_PAYMENTREQUEST_0_QTY3] => 1 [L_PAYMENTREQUEST_0_AMT3] => -0.01 [PAYMENTREQUEST_0_AMT] => 13.98 [PAYMENTREQUEST_0_CURRENCYCODE] => EUR [PAYMENTREQUEST_0_ITEMAMT] => 9.99 [PAYMENTREQUEST_0_SHIPPINGAMT] => 2.99 [PAYMENTREQUEST_0_TAXAMT] => 1 [PAYMENTREQUEST_0_SHIPDISCAMT] => 0 [MAXAMT] => 24.98 [PAYMENTREQUEST_0_PAYMENTREQUESTID] => 72155 [PAYMENTREQUEST_0_NOTIFYURL] => [PAYMENTREQUEST_0_PAYMENTACTION] => Sale [PAYMENTREQUEST_0_ALLOWEDPAYMENTMETHOD] => InstantPaymentOnly ) 2021-08-10T07:31:32+00:00 DEBUG <------------------- WebToffee PayPal Express Payment ( Response on Express Start/Credit Start ) -------------------> stdClass Object ( [TOKEN] => EC-91728552W9561380P [TIMESTAMP] => 2021-08-10T07:31:32Z [CORRELATIONID] => 8b7dfcf38a8dd [ACK] => Success [BUILD] => 55900559 ) 2021-08-10T07:31:57+00:00 DEBUG <------------------- WebToffee PayPal Express Payment ( Getting Express Checkout Details ) -------------------> stdClass Object ( [METHOD] => GetExpressCheckoutDetails [TOKEN] => EC-91728552W9561380P ) 2021-08-10T07:31:58+00:00 DEBUG <------------------- WebToffee PayPal Express Payment ( Response on Express Details ) -------------------> stdClass Object ( [TOKEN] => EC-91728552W9561380P [BILLINGAGREEMENTACCEPTEDSTATUS] => 0 [CHECKOUTSTATUS] => PaymentActionNotInitiated [TIMESTAMP] => 2021-08-10T07:31:58Z [CORRELATIONID] => ccd80526e7ea2 [ACK] => Success [BUILD] => 55900559 [PAYERID] => 8C4LVL4TYKQVL [PAYERSTATUS] => verified [ADDRESSSTATUS] => Confirmed [CURRENCYCODE] => EUR [AMT] => 13.98 [ITEMAMT] => 9.99 [SHIPPINGAMT] => 2.99 [HANDLINGAMT] => 0.00 [TAXAMT] => 1.00 [NOTIFYURL] => https://store.cunipic.com/ [INSURANCEAMT] => 0.00 [SHIPDISCAMT] => 0.00 [INSURANCEOPTIONOFFERED] => false [L_NAME0] => Naturaliss heno Orchard Grass con manzana 500 g x 1 [L_NAME1] => Hierba fresca Naturaliss con trébol persa x 1 [L_NAME2] => Naturaliss Immunity Herbs Snack 50 g Cunipic x 1 [L_NAME3] => Extra line item [L_QTY0] => 1 [L_QTY1] => 1 [L_QTY2] => 1 [L_QTY3] => 1 [L_TAXAMT0] => 0.00 [L_TAXAMT1] => 0.00 [L_TAXAMT2] => 0.00 [L_TAXAMT3] => 0.00 [L_AMT0] => 4.55 [L_AMT1] => 2.72 [L_AMT2] => 2.73 [L_AMT3] => -0.01 [PAYMENTREQUEST_0_CURRENCYCODE] => EUR [PAYMENTREQUEST_0_AMT] => 13.98 [PAYMENTREQUEST_0_ITEMAMT] => 9.99 [PAYMENTREQUEST_0_SHIPPINGAMT] => 2.99 [PAYMENTREQUEST_0_HANDLINGAMT] => 0.00 [PAYMENTREQUEST_0_TAXAMT] => 1.00 [PAYMENTREQUEST_0_NOTIFYURL] => https://store.cunipic.com/ [PAYMENTREQUEST_0_INSURANCEAMT] => 0.00 [PAYMENTREQUEST_0_SHIPDISCAMT] => 0.00 [PAYMENTREQUEST_0_SELLERPAYPALACCOUNTID] => [email protected] [PAYMENTREQUEST_0_INSURANCEOPTIONOFFERED] => false [PAYMENTREQUEST_0_PAYMENTREQUESTID] => 72155 [PAYMENTREQUEST_0_ADDRESSSTATUS] => Confirmed [L_PAYMENTREQUEST_0_NAME0] => Naturaliss heno Orchard Grass con manzana 500 g x 1 [L_PAYMENTREQUEST_0_NAME1] => Hierba fresca Naturaliss con trébol persa x 1 [L_PAYMENTREQUEST_0_NAME2] => Naturaliss Immunity Herbs Snack 50 g Cunipic x 1 [L_PAYMENTREQUEST_0_NAME3] => Extra line item [L_PAYMENTREQUEST_0_QTY0] => 1 [L_PAYMENTREQUEST_0_QTY1] => 1 [L_PAYMENTREQUEST_0_QTY2] => 1 [L_PAYMENTREQUEST_0_QTY3] => 1 [L_PAYMENTREQUEST_0_TAXAMT0] => 0.00 [L_PAYMENTREQUEST_0_TAXAMT1] => 0.00 [L_PAYMENTREQUEST_0_TAXAMT2] => 0.00 [L_PAYMENTREQUEST_0_TAXAMT3] => 0.00 [L_PAYMENTREQUEST_0_AMT0] => 4.55 [L_PAYMENTREQUEST_0_AMT1] => 2.72 [L_PAYMENTREQUEST_0_AMT2] => 2.73 [L_PAYMENTREQUEST_0_AMT3] => -0.01 [PAYMENTREQUESTINFO_0_PAYMENTREQUESTID] => 72155 [PAYMENTREQUESTINFO_0_ERRORCODE] => 0 ) 2021-08-10T07:33:28+00:00 DEBUG <------------------- WebToffee PayPal Express Payment ( Processing Express Checkout ) -------------------> stdClass Object ( [METHOD] => DoExpressCheckoutPayment [TOKEN] => EC-91728552W9561380P [PAYERID] => 8C4LVL4TYKQVL [BUTTONSOURCE] => WebToffee PE Checkout [L_PAYMENTREQUEST_0_NAME0] => Naturaliss heno Orchard Grass con manzana 500 g x 1 [L_PAYMENTREQUEST_0_DESC0] => [L_PAYMENTREQUEST_0_AMT0] => 4.55 [L_PAYMENTREQUEST_0_NAME1] => Hierba fresca Naturaliss con trébol persa x 1 [L_PAYMENTREQUEST_0_DESC1] => [L_PAYMENTREQUEST_0_AMT1] => 2.72 [L_PAYMENTREQUEST_0_NAME2] => Naturaliss Immunity Herbs Snack 50 g Cunipic x 1 [L_PAYMENTREQUEST_0_DESC2] => [L_PAYMENTREQUEST_0_AMT2] => 2.73 [L_PAYMENTREQUEST_0_NAME3] => Extra line item [L_PAYMENTREQUEST_0_DESC3] => [L_PAYMENTREQUEST_0_QTY3] => 1 [L_PAYMENTREQUEST_0_AMT3] => -0.01 [PAYMENTREQUEST_0_AMT] => 13.98 [PAYMENTREQUEST_0_CURRENCYCODE] => EUR [PAYMENTREQUEST_0_ITEMAMT] => 9.99 [PAYMENTREQUEST_0_SHIPPINGAMT] => 2.99 [PAYMENTREQUEST_0_TAXAMT] => 1 [PAYMENTREQUEST_0_SHIPDISCAMT] => 0 [PAYMENTREQUEST_0_INVNUM] => 72155 [PAYMENTREQUEST_0_PAYMENTACTION] => Sale [PAYMENTREQUEST_0_PAYMENTREQUESTID] => 72155 [PAYMENTREQUEST_0_NOTIFYURL] => [PAYMENTREQUEST_0_ALLOWEDPAYMENTMETHOD] => InstantPaymentOnly ) 2021-08-10T07:33:31+00:00 DEBUG <------------------- WebToffee PayPal Express Payment ( Response on Finish Express ) -------------------> stdClass Object ( [TOKEN] => EC-91728552W9561380P [SUCCESSPAGEREDIRECTREQUESTED] => false [TIMESTAMP] => 2021-08-10T07:33:31Z [CORRELATIONID] => e5b6217414c51 [ACK] => Success [BUILD] => 55900559 [INSURANCEOPTIONSELECTED] => false [SHIPPINGOPTIONISDEFAULT] => false [PAYMENTINFO_0_TRANSACTIONID] => 31V54722N49549818 [PAYMENTINFO_0_TRANSACTIONTYPE] => cart [PAYMENTINFO_0_PAYMENTTYPE] => instant [PAYMENTINFO_0_ORDERTIME] => 2021-08-10T07:33:29Z [PAYMENTINFO_0_AMT] => 13.98 [PAYMENTINFO_0_FEEAMT] => 0.76 [PAYMENTINFO_0_TAXAMT] => 1.00 [PAYMENTINFO_0_CURRENCYCODE] => EUR [PAYMENTINFO_0_PAYMENTSTATUS] => Completed [PAYMENTINFO_0_PENDINGREASON] => None [PAYMENTINFO_0_REASONCODE] => None [PAYMENTINFO_0_PROTECTIONELIGIBILITY] => Eligible [PAYMENTINFO_0_PROTECTIONELIGIBILITYTYPE] => ItemNotReceivedEligible,UnauthorizedPaymentEligible [PAYMENTINFO_0_SELLERPAYPALACCOUNTID] => [email protected] [PAYMENTINFO_0_SECUREMERCHANTACCOUNTID] => NEHG5G5SNJAMY [PAYMENTINFO_0_PAYMENTREQUESTID] => 72155 [PAYMENTINFO_0_ERRORCODE] => 0 [PAYMENTINFO_0_ACK] => Success ) 2021-08-10T08:11:55+00:00 DEBUG <------------------- WebToffee PayPal Express Payment ( Processing Express Checkout ) -------------------> stdClass Object ( [METHOD] => DoExpressCheckoutPayment [TOKEN] => EC-91728552W9561380P [PAYERID] => 8C4LVL4TYKQVL [BUTTONSOURCE] => WebToffee PE Checkout [L_PAYMENTREQUEST_0_NAME0] => Naturaliss heno Orchard Grass con manzana 500 g x 1 [L_PAYMENTREQUEST_0_DESC0] => [L_PAYMENTREQUEST_0_AMT0] => 4.55 [L_PAYMENTREQUEST_0_NAME1] => Hierba fresca Naturaliss con trébol persa x 1 [L_PAYMENTREQUEST_0_DESC1] => [L_PAYMENTREQUEST_0_AMT1] => 2.72 [L_PAYMENTREQUEST_0_NAME2] => Naturaliss Immunity Herbs Snack 50 g Cunipic x 1 [L_PAYMENTREQUEST_0_DESC2] => [L_PAYMENTREQUEST_0_AMT2] => 2.73 [L_PAYMENTREQUEST_0_NAME3] => Extra line item [L_PAYMENTREQUEST_0_DESC3] => [L_PAYMENTREQUEST_0_QTY3] => 1 [L_PAYMENTREQUEST_0_AMT3] => -0.01 [PAYMENTREQUEST_0_AMT] => 23.69 [PAYMENTREQUEST_0_CURRENCYCODE] => EUR [PAYMENTREQUEST_0_ITEMAMT] => 9.99 [PAYMENTREQUEST_0_SHIPPINGAMT] => 2.99 [PAYMENTREQUEST_0_TAXAMT] => 10.71 [PAYMENTREQUEST_0_SHIPDISCAMT] => 0 [PAYMENTREQUEST_0_INVNUM] => 72155 [PAYMENTREQUEST_0_PAYMENTACTION] => Sale [PAYMENTREQUEST_0_PAYMENTREQUESTID] => 72155 [PAYMENTREQUEST_0_NOTIFYURL] => [PAYMENTREQUEST_0_ALLOWEDPAYMENTMETHOD] => InstantPaymentOnly ) 2021-08-10T08:11:59+00:00 DEBUG <------------------- WebToffee PayPal Express Payment ( Response on Finish Express ) -------------------> stdClass Object ( [TOKEN] => EC-91728552W9561380P [SUCCESSPAGEREDIRECTREQUESTED] => false [TIMESTAMP] => 2021-08-10T08:11:59Z [CORRELATIONID] => 390e0a5878244 [ACK] => SuccessWithWarning [BUILD] => 55900559 [L_ERRORCODE0] => 11607 [L_SHORTMESSAGE0] => Duplicate Request [L_LONGMESSAGE0] => A successful transaction has already been completed for this token. [L_SEVERITYCODE0] => Warning [INSURANCEOPTIONSELECTED] => false [SHIPPINGOPTIONISDEFAULT] => false [PAYMENTINFO_0_TRANSACTIONID] => 31V54722N49549818 [PAYMENTINFO_0_TRANSACTIONTYPE] => cart [PAYMENTINFO_0_PAYMENTTYPE] => instant [PAYMENTINFO_0_ORDERTIME] => 2021-08-10T07:33:29Z [PAYMENTINFO_0_AMT] => 13.98 [PAYMENTINFO_0_FEEAMT] => 0.76 [PAYMENTINFO_0_TAXAMT] => 1.00 [PAYMENTINFO_0_CURRENCYCODE] => EUR [PAYMENTINFO_0_PAYMENTSTATUS] => Completed [PAYMENTINFO_0_PENDINGREASON] => None [PAYMENTINFO_0_REASONCODE] => None [PAYMENTINFO_0_PROTECTIONELIGIBILITY] => Eligible [PAYMENTINFO_0_PROTECTIONELIGIBILITYTYPE] => ItemNotReceivedEligible,UnauthorizedPaymentEligible [PAYMENTINFO_0_SELLERPAYPALACCOUNTID] => [email protected] [PAYMENTINFO_0_SECUREMERCHANTACCOUNTID] => NEHG5G5SNJAMY [PAYMENTINFO_0_PAYMENTREQUESTID] => 72155 [PAYMENTINFO_0_ERRORCODE] => 0 [PAYMENTINFO_0_ACK] => Success ) 2021-08-10T08:13:50+00:00 DEBUG <------------------- WebToffee PayPal Express Payment ( Setting Express Checkout ) -------------------> stdClass Object ( [METHOD] => SetExpressCheckout [RETURNURL] => https://store.cunipic.com/wc-api/Eh_PayPal_Express_Payment/?c=express_details&express=false&p=https://store.cunipic.com/finalizar-compra/ [CANCELURL] => https://store.cunipic.com/carrito/?cancel_order=true&order=wc_order_HNN6nL4FeppVI&order_id=72158&redirect=https%3A%2F%2Fstore.cunipic.com%2Ffinalizar-compra%2F&_wpnonce=76d4c60393&cancel_express_checkout=cancel [ADDROVERRIDE] => [BRANDNAME] => STORE CUNIPIC [HDRIMG] => [LOGOIMG] => [SOLUTIONTYPE] => Sole [CUSTOMERSERVICENUMBER] => [LOCALECODE] => es_ES [LANDINGPAGE] => Billing [L_PAYMENTREQUEST_0_NAME0] => Naturlitter Papel Cunipic x 1 [L_PAYMENTREQUEST_0_DESC0] => Tama?o : 25-l [L_PAYMENTREQUEST_0_AMT0] => 17.11 [L_PAYMENTREQUEST_0_ITEMURL0] => https://store.cunipic.com/producto/naturlitter-papel-cunipic/?attribute_pa_tamano=25-l [PAYMENTREQUEST_0_AMT] => 23.69 [PAYMENTREQUEST_0_CURRENCYCODE] => EUR [PAYMENTREQUEST_0_ITEMAMT] => 17.11 [PAYMENTREQUEST_0_SHIPPINGAMT] => 2.99 [PAYMENTREQUEST_0_TAXAMT] => 3.59 [PAYMENTREQUEST_0_SHIPDISCAMT] => 0 [MAXAMT] => 41.69 [PAYMENTREQUEST_0_PAYMENTREQUESTID] => 72158 [PAYMENTREQUEST_0_NOTIFYURL] => [PAYMENTREQUEST_0_PAYMENTACTION] => Sale [PAYMENTREQUEST_0_ALLOWEDPAYMENTMETHOD] => InstantPaymentOnly ) 2021-08-10T08:13:51+00:00 DEBUG <------------------- WebToffee PayPal Express Payment ( Response on Express Start/Credit Start ) -------------------> stdClass Object ( [TOKEN] => EC-82M88794X4043573Y [TIMESTAMP] => 2021-08-10T08:13:51Z [CORRELATIONID] => 78d520e69b86c [ACK] => Success [BUILD] => 55900559 ) 2021-08-10T08:14:12+00:00 DEBUG <------------------- WebToffee PayPal Express Payment ( Getting Express Checkout Details ) -------------------> stdClass Object ( [METHOD] => GetExpressCheckoutDetails [TOKEN] => EC-82M88794X4043573Y ) 2021-08-10T08:14:13+00:00 DEBUG <------------------- WebToffee PayPal Express Payment ( Response on Express Details ) -------------------> stdClass Object ( [TOKEN] => EC-82M88794X4043573Y [BILLINGAGREEMENTACCEPTEDSTATUS] => 0 [CHECKOUTSTATUS] => PaymentActionNotInitiated [TIMESTAMP] => 2021-08-10T08:14:13Z [CORRELATIONID] => 5379c145306a3 [ACK] => Success [BUILD] => 55900559 [PAYERID] => 8C4LVL4TYKQVL [PAYERSTATUS] => verified [ADDRESSSTATUS] => Confirmed [CURRENCYCODE] => EUR [AMT] => 23.69 [ITEMAMT] => 17.11 [SHIPPINGAMT] => 2.99 [HANDLINGAMT] => 0.00 [TAXAMT] => 3.59 [NOTIFYURL] => https://store.cunipic.com/ [INSURANCEAMT] => 0.00 [SHIPDISCAMT] => 0.00 [INSURANCEOPTIONOFFERED] => false [L_NAME0] => Naturlitter Papel Cunipic x 1 [L_QTY0] => 1 [L_TAXAMT0] => 0.00 [L_AMT0] => 17.11 [L_DESC0] => Tama?o : 25-l [PAYMENTREQUEST_0_CURRENCYCODE] => EUR [PAYMENTREQUEST_0_AMT] => 23.69 [PAYMENTREQUEST_0_ITEMAMT] => 17.11 [PAYMENTREQUEST_0_SHIPPINGAMT] => 2.99 [PAYMENTREQUEST_0_HANDLINGAMT] => 0.00 [PAYMENTREQUEST_0_TAXAMT] => 3.59 [PAYMENTREQUEST_0_NOTIFYURL] => https://store.cunipic.com/ [PAYMENTREQUEST_0_INSURANCEAMT] => 0.00 [PAYMENTREQUEST_0_SHIPDISCAMT] => 0.00 [PAYMENTREQUEST_0_SELLERPAYPALACCOUNTID] => [email protected] [PAYMENTREQUEST_0_INSURANCEOPTIONOFFERED] => false [PAYMENTREQUEST_0_ADDRESSSTATUS] => Confirmed [L_PAYMENTREQUEST_0_NAME0] => Naturlitter Papel Cunipic x 1 [L_PAYMENTREQUEST_0_QTY0] => 1 [L_PAYMENTREQUEST_0_TAXAMT0] => 0.00 [L_PAYMENTREQUEST_0_AMT0] => 17.11 [L_PAYMENTREQUEST_0_DESC0] => Tama?o : 25-l [PAYMENTREQUESTINFO_0_PAYMENTREQUESTID] => 72158 [PAYMENTREQUESTINFO_0_ERRORCODE] => 0 ) 2021-08-10T08:14:45+00:00 DEBUG <------------------- WebToffee PayPal Express Payment ( Processing Express Checkout ) -------------------> stdClass Object ( [METHOD] => DoExpressCheckoutPayment [TOKEN] => EC-82M88794X4043573Y [PAYERID] => 8C4LVL4TYKQVL [BUTTONSOURCE] => WebToffee PE Checkout [L_PAYMENTREQUEST_0_NAME0] => Naturlitter Papel Cunipic - 25 L x 1 [L_PAYMENTREQUEST_0_DESC0] => [L_PAYMENTREQUEST_0_AMT0] => 17.11 [PAYMENTREQUEST_0_AMT] => 23.69 [PAYMENTREQUEST_0_CURRENCYCODE] => EUR [PAYMENTREQUEST_0_ITEMAMT] => 17.11 [PAYMENTREQUEST_0_SHIPPINGAMT] => 2.99 [PAYMENTREQUEST_0_TAXAMT] => 3.59 [PAYMENTREQUEST_0_SHIPDISCAMT] => 0 [PAYMENTREQUEST_0_INVNUM] => 72158 [PAYMENTREQUEST_0_PAYMENTACTION] => Sale [PAYMENTREQUEST_0_PAYMENTREQUESTID] => 72158 [PAYMENTREQUEST_0_NOTIFYURL] => [PAYMENTREQUEST_0_ALLOWEDPAYMENTMETHOD] => InstantPaymentOnly ) 2021-08-10T08:14:48+00:00 DEBUG <------------------- WebToffee PayPal Express Payment ( Response on Finish Express ) -------------------> stdClass Object ( [TOKEN] => EC-82M88794X4043573Y [SUCCESSPAGEREDIRECTREQUESTED] => false [TIMESTAMP] => 2021-08-10T08:14:48Z [CORRELATIONID] => 4636fc72a8c71 [ACK] => Success [BUILD] => 55900559 [INSURANCEOPTIONSELECTED] => false [SHIPPINGOPTIONISDEFAULT] => false [PAYMENTINFO_0_TRANSACTIONID] => 1R5482386C857661G [PAYMENTINFO_0_TRANSACTIONTYPE] => cart [PAYMENTINFO_0_PAYMENTTYPE] => instant [PAYMENTINFO_0_ORDERTIME] => 2021-08-10T08:14:46Z [PAYMENTINFO_0_AMT] => 23.69 [PAYMENTINFO_0_FEEAMT] => 1.04 [PAYMENTINFO_0_TAXAMT] => 3.59 [PAYMENTINFO_0_CURRENCYCODE] => EUR [PAYMENTINFO_0_PAYMENTSTATUS] => Completed [PAYMENTINFO_0_PENDINGREASON] => None [PAYMENTINFO_0_REASONCODE] => None [PAYMENTINFO_0_PROTECTIONELIGIBILITY] => Eligible [PAYMENTINFO_0_PROTECTIONELIGIBILITYTYPE] => ItemNotReceivedEligible,UnauthorizedPaymentEligible [PAYMENTINFO_0_SELLERPAYPALACCOUNTID] => [email protected] [PAYMENTINFO_0_SECUREMERCHANTACCOUNTID] => NEHG5G5SNJAMY [PAYMENTINFO_0_PAYMENTREQUESTID] => 72158 [PAYMENTINFO_0_ERRORCODE] => 0 [PAYMENTINFO_0_ACK] => Success ) 2021-08-10T08:36:15+00:00 DEBUG <------------------- WebToffee PayPal Express Payment ( Refund Express Checkout ) -------------------> stdClass Object ( [METHOD] => RefundTransaction [TRANSACTIONID] => 1R5482386C857661G [AMT] => 2.99 [CURRENCYCODE] => EUR [REFUNDTYPE] => Partial
About the error log, there are personal data from the customer so I’m working to delete them before I post it here. Is there a way to send it without making it public
you are responsible for sanitizing data before posting, otherwise (if personal data is required) you can ask developer where you can send them securely, i.e. per email
Thank you Yui. This is what I’ve done.
Hi @nexus1901,
Thank you for your System Status.
We’ve found an incorrect total amount in a Woocommerce order.
Indeed this is a bit strange, as the total order amount and I made the calculation ?? should be 13,98€ and not 23,69€, as you correctly mentioned.
This might be due to a caching issue. Please clear WP Rocket plugin’s cache as explained in this article and ask your hosting company to deactivate any server-side caching. Then, review the order again or place a few test orders to see if the total displays the correct amount.
For conflict testing we have a detailed guide here:
https://docs.woocommerce.com/document/how-to-test-for-conflicts/.
Let us know how it goes.
Thank you Mirko for your help.
WP Rocket isn’t activated for other problems with product pages. But I’ve activated, cleared caché and the order is still incorrect. After that I’ve deactivated again the plugin. The other orders are all correct, only the one mentioned is incorrect.
I will ask hosting company if they have any server-side caching activated, but I’m afraid they don’t because I asked it before for cache problems.
Great! Please keep us posted, we will be more than happy to help moving forward. ??
In the meantime, please update WooCommerce and WordPress to their latest version to see if that fixes it.
Cheers.
@nexus1901, we haven’t heard back from you in a while, so I’m going to mark this thread as resolved. However, we’ll be here if/when you’re ready to continue.
Hello again,
We have two new incorrect total order amounts. This time online payments where incorrect, too. So we need to request additional payments to our clients.
Order should be 32,51€ and not 26,61€. So we need to request another payment of 5,9€.
This is the log information about the order:
2021-10-08T13:44:28+00:00 DEBUG <------------------- WebToffee PayPal Express Payment ( Setting Express Checkout ) -------------------> stdClass Object ( [METHOD] => SetExpressCheckout [RETURNURL] => https://store.cunipic.com/wc-api/Eh_PayPal_Express_Payment/?c=express_details&express=false&p=https://store.cunipic.com/finalizar-compra/ [CANCELURL] => https://store.cunipic.com/carrito/?cancel_order=true&order=wc_order_ulu5v71GVYQHl&order_id=73318&redirect=https%3A%2F%2Fstore.cunipic.com%2Ffinalizar-compra%2F&_wpnonce=99c8b14724&cancel_express_checkout=cancel [ADDROVERRIDE] => [BRANDNAME] => STORE CUNIPIC [HDRIMG] => [LOGOIMG] => [SOLUTIONTYPE] => Sole [CUSTOMERSERVICENUMBER] => [LOCALECODE] => es_ES [LANDINGPAGE] => Billing [L_PAYMENTREQUEST_0_NAME0] => Alpha Pro Conejo Adulto Cunipic x 1 [L_PAYMENTREQUEST_0_DESC0] => Tama?o : 1-75-kg [L_PAYMENTREQUEST_0_AMT0] => 16.71 [L_PAYMENTREQUEST_0_ITEMURL0] => https://store.cunipic.com/producto/alpha-pro-conejo-adulto-cunipic/?attribute_pa_tamano=1-75-kg [L_PAYMENTREQUEST_0_NAME1] => Alpha Pro Snack de Frutos del Bosque 50 g Cunipic x 1 [L_PAYMENTREQUEST_0_DESC1] => [L_PAYMENTREQUEST_0_AMT1] => 2.96 [L_PAYMENTREQUEST_0_ITEMURL1] => https://store.cunipic.com/producto/alpha-pro-snack-de-frutos-del-bosque-50-g-cunipic/ [L_PAYMENTREQUEST_0_NAME2] => Naturaliss Multivitamin Carrot Snack 50 g Cunipic x 1 [L_PAYMENTREQUEST_0_DESC2] => [L_PAYMENTREQUEST_0_AMT2] => 2.86 [L_PAYMENTREQUEST_0_ITEMURL2] => https://store.cunipic.com/producto/naturaliss-multivitamin-carrot-snack-50-g-cunipic/ [L_PAYMENTREQUEST_0_NAME3] => Alimentación Súper Premium para Conejos adultos Cunipic x 1 [L_PAYMENTREQUEST_0_DESC3] => Tama?o : 800-g-2 [L_PAYMENTREQUEST_0_AMT3] => 4.3 [L_PAYMENTREQUEST_0_ITEMURL3] => https://store.cunipic.com/producto/alimentacion-super-premium-para-conejos-adultos-cunipic/?attribute_pa_tamano=800-g-2 [L_PAYMENTREQUEST_0_NAME4] => Extra line item [L_PAYMENTREQUEST_0_DESC4] => [L_PAYMENTREQUEST_0_QTY4] => 1 [L_PAYMENTREQUEST_0_AMT4] => 0.01 [PAYMENTREQUEST_0_AMT] => 32.51 [PAYMENTREQUEST_0_CURRENCYCODE] => EUR [PAYMENTREQUEST_0_ITEMAMT] => 26.84 [PAYMENTREQUEST_0_SHIPPINGAMT] => 2.99 [PAYMENTREQUEST_0_TAXAMT] => 2.68 [PAYMENTREQUEST_0_SHIPDISCAMT] => 0 [MAXAMT] => 57.51 [PAYMENTREQUEST_0_SHIPTONAME] => [PAYMENTREQUEST_0_SHIPTOSTREET] => [PAYMENTREQUEST_0_SHIPTOSTREET2] => [PAYMENTREQUEST_0_SHIPTOCITY] => [PAYMENTREQUEST_0_SHIPTOSTATE] => SS [PAYMENTREQUEST_0_SHIPTOZIP] => 20829 [PAYMENTREQUEST_0_SHIPTOCOUNTRYCODE] => ES [PAYMENTREQUEST_0_SHIPTOPHONENUM] => [PAYMENTREQUEST_0_NOTETEXT] => [PAYMENTREQUEST_0_EMAIL] => [PAYMENTREQUEST_0_PAYMENTREQUESTID] => 73318 [PAYMENTREQUEST_0_NOTIFYURL] => [PAYMENTREQUEST_0_PAYMENTACTION] => Sale [PAYMENTREQUEST_0_ALLOWEDPAYMENTMETHOD] => InstantPaymentOnly
And the other one:
Total amount should be 81€ and not 64,80. So we need to request another payment of 16,20€.
This is the log information about the order:
2021-10-09T11:43:43+00:00 DEBUG <——————- WebToffee PayPal Express Payment ( Response on Express Details ) ——————->
stdClass Object
(
[TOKEN] => EC-27H399509S4244526
[BILLINGAGREEMENTACCEPTEDSTATUS] => 0
[CHECKOUTSTATUS] => PaymentActionNotInitiated
[TIMESTAMP] => 2021-10-09T11:43:43Z
[CORRELATIONID] => de50884af3f02
[ACK] => Success
[BUILD] => 56034814[PAYERID] => ANLHKLDH2MRLN
[PAYERSTATUS] => verified[SHIPTOCOUNTRYNAME] => Spain
[ADDRESSSTATUS] => Confirmed
[CURRENCYCODE] => EUR
[AMT] => 81.00
[ITEMAMT] => 73.64
[SHIPPINGAMT] => 0.00
[HANDLINGAMT] => 0.00
[TAXAMT] => 7.36
[NOTIFYURL] => https://store.cunipic.com/
[INSURANCEAMT] => 0.00
[SHIPDISCAMT] => 0.00
[INSURANCEOPTIONOFFERED] => false
[L_NAME0] => ERA Millennium Pollo y Pavo puppy S x 4
[L_NAME1] => Alimentación húmeda para perros cachorros de Pavo con Batata x 1
[L_NAME2] => Alimentación húmeda para perros de Atún y Cerdo x 1
[L_NAME3] => Alimentación húmeda para perros de Pavo y Cordero x 1
[L_NAME4] => Alimentación húmeda para perros de Pollo y Pescado Blanco con Calabaza x 1
[L_NAME5] => Alimentación húmeda para perros de Pollo y Ternera x 1
[L_NAME6] => Alimentación húmeda para perros de Ternera, Cerdo y Pollo con Jabalí x 1
[L_NAME7] => Extra line item
[L_QTY0] => 1
[L_QTY1] => 1
[L_QTY2] => 1
[L_QTY3] => 1
[L_QTY4] => 1
[L_QTY5] => 1
[L_QTY6] => 1
[L_QTY7] => 1
[L_TAXAMT0] => 0.00
[L_TAXAMT1] => 0.00
[L_TAXAMT2] => 0.00
[L_TAXAMT3] => 0.00
[L_TAXAMT4] => 0.00
[L_TAXAMT5] => 0.00
[L_TAXAMT6] => 0.00
[L_TAXAMT7] => 0.00
[L_AMT0] => 60.00
[L_AMT1] => 2.27
[L_AMT2] => 2.27
[L_AMT3] => 2.27
[L_AMT4] => 2.27
[L_AMT5] => 2.27
[L_AMT6] => 2.27
[L_AMT7] => 0.02
[L_DESC0] => Tama?o : 2-kg
[PAYMENTREQUEST_0_CURRENCYCODE] => EUR
[PAYMENTREQUEST_0_AMT] => 81.00
[PAYMENTREQUEST_0_ITEMAMT] => 73.64
[PAYMENTREQUEST_0_SHIPPINGAMT] => 0.00
[PAYMENTREQUEST_0_HANDLINGAMT] => 0.00
[PAYMENTREQUEST_0_TAXAMT] => 7.36
[PAYMENTREQUEST_0_NOTIFYURL] => https://store.cunipic.com/
[PAYMENTREQUEST_0_INSURANCEAMT] => 0.00
[PAYMENTREQUEST_0_SHIPDISCAMT] => 0.00
[PAYMENTREQUEST_0_SELLERPAYPALACCOUNTID] => [email protected]
[PAYMENTREQUEST_0_INSURANCEOPTIONOFFERED] => false
[PAYMENTREQUEST_0_PAYMENTREQUESTID] => 73323[PAYMENTREQUEST_0_SHIPTOCOUNTRYNAME] => Spain
[PAYMENTREQUEST_0_ADDRESSSTATUS] => Confirmed
[L_PAYMENTREQUEST_0_NAME0] => ERA Millennium Pollo y Pavo puppy S x 4
[L_PAYMENTREQUEST_0_NAME1] => Alimentación húmeda para perros cachorros de Pavo con Batata x 1
[L_PAYMENTREQUEST_0_NAME2] => Alimentación húmeda para perros de Atún y Cerdo x 1
[L_PAYMENTREQUEST_0_NAME3] => Alimentación húmeda para perros de Pavo y Cordero x 1
[L_PAYMENTREQUEST_0_NAME4] => Alimentación húmeda para perros de Pollo y Pescado Blanco con Calabaza x 1
[L_PAYMENTREQUEST_0_NAME5] => Alimentación húmeda para perros de Pollo y Ternera x 1
[L_PAYMENTREQUEST_0_NAME6] => Alimentación húmeda para perros de Ternera, Cerdo y Pollo con Jabalí x 1
[L_PAYMENTREQUEST_0_NAME7] => Extra line item
[L_PAYMENTREQUEST_0_QTY0] => 1
[L_PAYMENTREQUEST_0_QTY1] => 1
[L_PAYMENTREQUEST_0_QTY2] => 1
[L_PAYMENTREQUEST_0_QTY3] => 1
[L_PAYMENTREQUEST_0_QTY4] => 1
[L_PAYMENTREQUEST_0_QTY5] => 1
[L_PAYMENTREQUEST_0_QTY6] => 1
[L_PAYMENTREQUEST_0_QTY7] => 1
[L_PAYMENTREQUEST_0_TAXAMT0] => 0.00
[L_PAYMENTREQUEST_0_TAXAMT1] => 0.00
[L_PAYMENTREQUEST_0_TAXAMT2] => 0.00
[L_PAYMENTREQUEST_0_TAXAMT3] => 0.00
[L_PAYMENTREQUEST_0_TAXAMT4] => 0.00
[L_PAYMENTREQUEST_0_TAXAMT5] => 0.00
[L_PAYMENTREQUEST_0_TAXAMT6] => 0.00
[L_PAYMENTREQUEST_0_TAXAMT7] => 0.00
[L_PAYMENTREQUEST_0_AMT0] => 60.00
[L_PAYMENTREQUEST_0_AMT1] => 2.27
[L_PAYMENTREQUEST_0_AMT2] => 2.27
[L_PAYMENTREQUEST_0_AMT3] => 2.27
[L_PAYMENTREQUEST_0_AMT4] => 2.27
[L_PAYMENTREQUEST_0_AMT5] => 2.27
[L_PAYMENTREQUEST_0_AMT6] => 2.27
[L_PAYMENTREQUEST_0_AMT7] => 0.02
[L_PAYMENTREQUEST_0_DESC0] => Tama?o : 2-kg
[PAYMENTREQUESTINFO_0_PAYMENTREQUESTID] => 73323
[PAYMENTREQUESTINFO_0_ERRORCODE] => 0
)`Hi i has got the same issue. But i do not found a solution.
Problem is the total is without the shipping costs and in PayPal there is a shipping discount in the amount of the shipping costs.I has got no idea what i can do. ??
I can’t readjust it either, but it is always calculated correctly.Best Regards
AndréHi @iteservices,
Please create your own forum thread, as each user’s issue requires undivided attention and they are not all the same. That way we can give correct responses to each thread, including yours.
* https://www.ads-software.com/support/plugin/woocommerce/#new-topic-0
- The topic ‘Total order incorrect’ is closed to new replies.