Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author vark

    (@vark)

    Hi,

    This issue is most likely due to a conflict between my plugin and another module.

    Suggest a *full module conflict test*:

    To track down a module conflict, please follow these steps ** PRECISELY **:
    (1) Install and activate a maintenance mode plugin (if desired)
    (2) Then, DO ALL (*at the same time*):
    (-) do a full site backup!
    (-) deactivate ***all*** plugins except Woo, my 2 plugins (and maintenance mode plugin)
    (-) ** switch to a clean default theme like “twentynineteen” **
    — (This removes all other possible conflicts.)
    (-) turn off all deals except the one we are examining.

    (3) ** close your browser completely, retest in a fresh, clean browser session **
    (4) if good, add 1 module back in. ** Retest **
    (5) Repeat until conflict identified.

    ** This test depends on following the outlined steps fully. **

    Best,
    Vark

    (PS – If you do have a module conflict, it will likely boil down to choosing between the 2 conflicting modules…)`

    Thread Starter costudio

    (@costudio)

    I did everything by the list, did not help

    Plugin Author vark

    (@vark)

    Hi,
    Forum rules dictate that we have to take PRO support offline.

    Please contact me on my support channel

    https://www.varktech.com/support/

    and send:

    `(*) the rule:
    – Go to the Pricing Deals Rule screen for the problem rule
    – click on ‘Copy to Support’ in the right column (below the “Publish” button)
    – Copy the result as instructed on the page
    – Paste into return email to me.

    (*) your System Report:
    – Go into wp-admin, select Woocommerce->Status .
    – Click button ‘Get System Report’ at top of page.
    – Click button ‘Copy for Support’.
    – Copy the result as instructed on the page
    – Paste into return email to me.

    Best,
    Vark

Viewing 3 replies - 1 through 3 (of 3 total)
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