Total shows always 0 on donation receipt

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  • Hi etiennejcharles,

    Could you send me a link to your site so I can take a look?

    Cheers,
    Eric

    Hi etiennejcharles,

    Could you send me a link to your site so I can try to see what the issue might be?

    Cheers,
    Eric

    1.3.6 was just released, and it fixes the problem that caused this for you.

    Basically, if you didn’t enable custom donations and didn’t set any suggested donations, people cannot set a donation amount before proceeding to PayPal. As a result, the donation amount is $0 according to Charitable.

    In 1.3.6, custom donations are automatically enabled and cannot be turned off unless you create suggested donations, so this problem will be avoided. To fix, just update your campaign after upgrading to 1.3.6.

    Cheers,
    Eric

Viewing 3 replies - 1 through 3 (of 3 total)
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