Total Upkeep – Restoration failed

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  • Hi @vision1291!

    I do apologize for the delay on this response!

    This error type of error is related to the the user permissions set in your public_html file are blocking the restoration.. Normally when you see this it means your System Administrator disabled write permissions on the root of your website, and only allows the user to write to the wp-content directory rather than the core WordPress files.

    It might help for us to view your restoration log. Navigate to?Total Upkeep > Tools > Logs?and locate the log file called?restore-XXXXXXX.log?with a timestamp that corresponds to the failed restoration, and copy and paste any errors in that log here so we can dig deeper for you. You can use Pastebin.com to copy over your log and paste the link here in the thread.

    Thank you, we look forward to hearing from you!

    Thread Starter vision1291

    (@vision1291)

    thank you

    • This reply was modified 1 year, 6 months ago by vision1291.

    You’re very welcome @vision1291! Please let us know if you have any other questions for us.

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