Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author supsystic

    (@supsysticcom)

    Hello Brinbro!

    It’s very important for us to fix that issue. Do you have any error messages? What have you done before crash happened?
    You can contact directly with support form

    hey guys… exact some problem right now… https://www.crossfitagilis.com.au

    Error Message:

    Fatal error: Cannot redeclare redirect() in /home/crossfitagilisco/public_html/wp-content/themes/balance/library/admin/admin-panel/admin-panel.php on line 56

    Plugin Author supsystic

    (@supsysticcom)

    Hello.
    Thank you for reporting.
    As you can see – this mean that you have re-declaration of “redirect” function in your theme file – /home/crossfitagilisco/public_html/wp-content/themes/balance/library/admin/admin-panel/admin-panel.php on line 56 . We have always insert check before any function declaration, including this one:
    if(!function_exists(‘redirect’)) {
    function redirect($url) {
    And this is correct functions declaration in WordPress Plugins and Themes – to avoid any conflicts.
    But we understand – not all developers use such methodology. So, in next version (I think – it will be released tomorrow) we will just rename our function name, so you will be able to use it with your current theme.

    Hi Guys,

    Thanks for the quick response. I went into cPanel and deleted the back-up plugin folder from the index. This made the site work again so i could get to the admin panel.

    I see your point above but its a little bit ‘void’. The process of installing the plugin is what caused the problem. A little bit scary for the none technical people like me when you’ere installing a ‘backup plugin’ and your site vanishes.

    Plugin Author supsystic

    (@supsysticcom)

    Hello.
    Yes, sure, we totally agree with you, that’s why – as I said – we will rename our function in our plugin – and release new version with renamed function, this release will be today.

    Plugin Author supsystic

    (@supsysticcom)

    Hello.
    I want to let you know that we just released new version of our plugin – 1.0.8 – where we renamed conflict function – just for you. So, you can try it.

    Plugin Author supsystic

    (@supsysticcom)

    Hello.
    Please tell me – did latest version worked for you?

Viewing 7 replies - 1 through 7 (of 7 total)
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