Totally locked me out!

  • Activated AAM on a client site, it asked me if it should migrate existing data for upgrade, I said yes. Now, as admin i cannot do anything… settings, plugins, themes, layouts, widgets … locked out of most all areas. I cannot get help, i cannot figure it out. I am screwed and wish I had never installed this plugin. Be very careful.

    See my subsequent post. Author contacted me over the weekend and I used a fix.php to restore all my admin capabilities. works fine now.

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  • Hi Geoff Panek,
    Our apology for your inconveniences. Over all of these years in dealing with thousands of customers, we have learned that professional people ask questions first. We always give answers and proper support if necessary during business hours.
    Please give a look to this topic and it’ll help you to resolve the issue : https://wpaam.com/forum/viewtopic.php?f=6&t=3.
    Also take in consideration that we put a clear notice, that database backup is strongly recommended (I believe you did not read it).

    Please let us know if anything.

    Best regards,
    Vasyl

    Thread Starter Geoff Panek

    (@gpanek)

    The author did contact me over the weekend, which is commendable. However, I found a fix on the website by myself, right here https://wpaam.com/support#viewtopic.php?f=4&t=29 If admin rights are lost this will bring them back. A download of fix.php file. It works great and all is well now. I would change my star rating to 3 or 4 if I could but I don’t see an edit feature for the original post.

Viewing 2 replies - 1 through 2 (of 2 total)
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