Brutal, annoying, not worth the hassle

  • REVIEW UPDATED DEC 2021

    I get through the setup with all the needed permissions. I create a new catalogue because none of the catalogues are eligible. Then it says I can’t use the new catalogue because it isn’t linked to anything. Like – why is this a thing?!

    This plugin seems to get worse not better – it is as complicated as the facebook business behemoth itself. Impossible for the average user.

    • This topic was modified 3 years, 2 months ago by scoalegil.
    • This topic was modified 3 years, 2 months ago by scoalegil.
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  • Hey @scoalegil ,

    Thank you very much for taking the time to share your feedback with us. I’m really sorry to hear that our plugin isn’t working as expected on your end.

    Our team is currently working with the Facebook team as we provide them with all the needed information to continue investigating similar connectivity issues that a number of merchants have encountered. If you’d like to take another chance at further investigating this with the help of our team, we’d be happy to take a closer look with you.

    You can do that by creating a new support topic here.

    Once again, thank you for your time.

    Best regards,

    Pit
    SkyVerge

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