Track Order – Guest Checkouts

Hi @ammccaskill,

For guests without account access, the tracking information is typically provided directly through the shipment confirmation email. When you enter the tracking number and mark the order as shipped, AST sends an email containing the tracking details to the customer. This ensures that even guests who checkout without creating an account are kept informed about their shipment tracking.

Best Regards,
Gaurav

Thank you for that Gaurav. One other quick question: will this integrate fully with Printful’s “white label” tracking page feature?

Very much appreciate your time.

AM

Hello AM,

Yes, AST PRO integrates seamlessly with Printful, supporting their “white label” tracking page feature. When you dispatch orders through Printful, our plugin will automatically retrieve the tracking information and update the WooCommerce shipment tracking order metadata, marking the order as shipped. For a comprehensive understanding of how this integration works and to set it up, please refer to our detailed documentation here: Printful Integration Guide.

Should you require any assistance during the setup or have more questions, please don’t hesitate to reach out.

Kind regards,
Gaurav

Should have clarified. Will it fully integrate without “My Account” enabled?

Thanks

Yes, AST PRO will fully integrate and function properly even without the “My Account” page enabled. Customers will receive their tracking information directly via email, ensuring they’re informed about their shipment status without needing to log in.

Thank you very much Gaurav. Sold. Have a great week!

AM