Track Your Order Button Inactive
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Hello, my customers are receiving mails with tracking information(the courier name and the package number) but the tracking button next to it is inactive. How can I solve that? Is paid solution or should it be available also in a free plan?
I would like the customer to be taken to the page with the shipment number after clicking and to see where it is currently located.
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Track Your Order Button Inactive
Hello, our orders will be shipped with different carriers ( USPS/UPS/FedEx and Amazon logistics). We will send the customer an email notifying the tracking information including the courier name and the package number.
But we found if the courier is Amazon logistics, the tracking button next to the tracking number is inactive. It does not work since today. How can I solve that?
Please check the screenshot below.
https://drive.google.com/file/d/1gU_SfL8pzuLVzLsXMyaebbgbtJGKAgIj/view
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