Tracking Code has not been inserted

  • Resolved winguide

    (@winguide)


    3 years, 7 months ago

    Hi, I installed and configured this plugin. The plugin was successfully connected to my self-hosted Matomo installation via the HTTP API. I activated standard tracking and the tracking code is displayed correctly. However, I cannot find the script in the source code of my website. Any ideas why this could be? Many Thanks.
    PS: It is a multisite installation.

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  • Plugin Author braekling

    (@braekling)

    Please check if wp_head and wp_footer are used in your plugin and are placed at the correct position: wp_head in header.php or index.php; wp_footer in footer.php or index.php – but this may differ in your theme. The wp_head call should be inside the <head> section, the wp_footer call before the closing </body> tag.

    Also check if you configured a tracking filter (e.g., to not track admin users), and if so and you are using a filtered user account, please log out and check again.

    If you are using a caching plugin, you can also try to clear the cache.

Viewing 1 replies (of 1 total)
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