• Resolved kiquafix2012

    (@kiquafix2012)


    Hello there,

    we have been using Matomo + WooCommerce for a long time. We manually added the tracking code and in addition we used the Matomo WooCommerce Analytics (https://plugins.matomo.org/WooCommerceAnalytics/)

    In this combination we realized, that for example product views/visits under “E-Commerce” > Products” was never tracked. This way we came across this plugin. We tried it out, and it seems like products visits are now being tracked.

    First questions is:
    What is the recommended setup, for a woocommerce store? Because there seem to be quiet confusing recommandations on matomo website/customer support/etc. So we would like to hear from you, what is the ideal setup for best tracking.

    Second question:
    Now our current issue is the following: When using this plugin (Matomo Analytics) instead of manually adding the code like it was previously done, we have an issue that unpaid orders, are already tracked as conversions. In our previous setup, this was not the case. Only paid orders, we tracked as conversion. Can this be changed?

Viewing 16 replies (of 16 total)
Viewing 16 replies (of 16 total)
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